GreystarReviews of greystar.com

Greystar is absolutely horrible. Their brand new units located in Caldwell Idaho are cheap and not built correctly. Our patio door is jacked up and you can't see outside. They refuse to replace it On top of this they sent a note on Saturday to our door saying we owe more Rent. We paid 3 months rent in Advance. Now they want a deposit for my ESA, I'm disabled and have a Dr's letter for my animals. We have been here for 3 months. They are also charging for Internet which is included, And they sent us a bill for water, trash, and sewer that wasn't in our name and to pay it all the way in Florida Why would I pay a bill Not in our name and especially in Florida We live in Idaho The manager Amanda is clueless and does not know what the hell she is doing. If you call the office, they never call you back. You have to go find them. We pay $ 1875.00 a month for a 2 bedroom. We have been promised the pool and hot tub would be open in April. Today is June 22nd and it just opened. We still can't use the BBQ because there is no gas to them. Greystar you owe us and the other tenants money for the amenities that were promised and you didn't deliver on. They also harass the senior citizens and disabled people living here. The tenants are not happy living here. DO NOT RENT FROM GREYSTAR, THEY HAVE A TON OF COMPLAINTS AND THEY ARE BEING SUED IN CLASS ACTION LAWSUITS.

Absolute junk construction. After living in apt for 1 year it was nearly falling apart. Carpet worn to the cheap plastic binding, mold and mildew anywhere water was used (laundry room, bathroom, kitchen) appliances are as cheap as they come and stopped working on a regular basis. Management plays dumb and or deceives

8 weeks to decide on a job application and nothing of substance in between. 4 "requests" and filling out 2 forms to delete my data and still nothing.

Absolutely the worst apartment ever. We rented in goodnight ranch in Austin. It was so bad we broke our lease. Management does absolutely nothing. It was a very unsafe building. We complained but nothing ever was done about it. I could go on and on. Stay away

I am going to talk about my experience as a current resident. This place is not as advertised. They steal, dog waste on every corner. Front office staff poorly qualified to serve the public. They do not have Spanish speaking staff for current residents like me. Naesha Mitchell's response to a duplicate payment issue was that I should bring my own translator to resolve my issue. Completely discriminatory!! Glossophobia or discrimination against Spanish-speaking clients. Hello!!!!! I am a nurse in a hospital and I have to make myself understood with my patients so that they do not feel discriminated against. I am a client here too!!! Another situation is that you can experience all the noises there are, both from the neighbor on the 2nd floor and from outside noises. Anyone can enter since they do not have true controlled access and there are no security cameras. I mean! You can be exposed to being carjacking and nothing happens. Think long and hard before making the decision to move here! It's not worth the price! Perfect Ghetto place!

Greystar is an awful company. No transparecy about fees until you move in. A lot of junk fees. Expect to pay $200 + On top of your base. I would advise not to rent from them unless you don’t care about your pre-determined budget

The Greystar CEO- Bob Faith looks the other way when his employees commit fraud and felonies against his tenants. Bob Faith also has Section 8 Housing in his "upscale" residences putting tenants in harms way. He does not care about anyone. Morals and ethics lacking.

Calvin@The Depot is Great!!!! Very professional helpful and nice!!! Jasmin has amazing customer service too!