GreystarReviews of greystar.com

Very friendly and welcoming to everyone who comes into the office.

My daughter had a very positive experience at The Local Apts in San Marcos, TX, and I also had a wonderful experience working with Deanna and the Greystar team. Everyone was professional, responsive, empathetic, and incredibly easy to work with. I especially appreciated the prompt communication and the genuine care they showed throughout our experience. We are very grateful for the kindness and excellent customer service we received!

I just recently moved into the Litho. Toronto, ON Canada building (Greystar). I had a few minor maintenance issues that needed to be resolved. Gabe, from the building's maintenance crew resolved/fixed all of the issues. Upon resolving all of the issues on the work order, he also asked if there were any other maintenance issues he could help me with. Very thoughtful! Gabe, is most helpful, respectful of tenants and their homes (he even put on shoe covers when entering my unit), and he is very professional! Thank you Gabe for all of your help.

I had a mouse situation at Avana Chase and they were very very quick about coming and and taking care of it. maintenance made sure I felt secure I with the repairs to close up the hole. I have lived in this community for over 12 years and I work from home and I have nothing but peace and quite. I love it and would recommend it to anyone.

We had an excellent experience with Rafael (Alta Purl). He helped us solve the problem with our dishwasher and was very polite and helpful.

Matthew Denhart in Spartanburg/Greenville office helped my mom in a very difficult situation with her car and he came quickly to her rescue. He is not only extremely professional but also a very kind person. He is a wonderful assest to the company and we thank him from the bottom of our heart. Thank you, Deborah and Michel

Calvin@The Depot is Great!!!! Very professional helpful and nice!!! Jasmin has amazing customer service too!

This is an update review. In my previous review I mentioned that I was charged two "non-refundable community fees," $1k each from Overture Buckhead South and Overture Barrett, totaling $2k. I had cancelled both applications and requested a refund of both fees but was adamantly refused by all reps from both locations. After a couple emails to upper management I was finally heard, and in all fairness I'm providing this review update to 5 stars because of the professional help I received from Farrah. The $2k, was fully refunded, and I want to express my most sincere thanks and appreciation to Farrah who worked diligently to facilitate the refund. She was very pleasant, honest, truthful and professional, and followed through to keep me informed until the checks were finally processed and mailed. Thank you, Farrah!! The 5-star update is because of you! NOTE: I do hope that the application process is updated to provide more clarity to seniors who wish to live at either location.