GreystarReviews of greystar.com

This is the most horrible management company on the planet. They bait and switch you like crazy, adding fee's that were supposed to be included in lease. The senior management is the worst. They treat their leasing agents horribly and break about every employment law in the books. Do not trust them, do not lease from them, do not work for them.

Ordered a package worth several hundreds of dollars. According to tracking, the item was left in the leasing office. Normally such packages would be left outside my door. Presumably someone at the leasing office intercepted the package. The supposed delivery was on Wednesday. Unfortunately I did not discover that the item was supposedly delivered until that night when I received an email from the company that had shipped the product. The next day I asked the office about my package. They said they had nothing for me. I went again today. Once again, they have nothing. I can only assume that a resident or one of the staff members was responsible for stealing my device. Right now I am waiting to see if I can get a refund but I feel like it is unfair that the store that sold me the item should be responsible for this. Every other package I have received at this building was much cheaper and arrived without a hitch. Perhaps Greystar should pay higher wages or invest in background checks of their employees.

Decided to opt out of my lease and paid over$6000 to do so. However, after I moved I they stated that I still owe them almost $2700 for repairs, etc. I always cleaned my carpets my self every 2 months and did not leave the place in bad shape just normal wear and tear. Literally the worst

After paying a ridiculous 2 month penalty as they required a 60 day notice, I have been receiving calls for the last $19.84 which they added after paying over $3500.00. Element Barclays Station in Wilmington, NC is overpriced and I would never recommend getting into a lease with Greystar.

Property Manager REESE HANSELL is the worst in Greystar! Rude, arrogant, very entitled, and the most unprofessional person I've ever known! DO NOT TRANSACT with her!

we had an absolutely HORRIBLE experience with greystar. i'd leave zero stars if i could. we received a bill for $1400 in fraudulent move out charges, and greystar could not provide photo evidence or receipts to match the "damage". in the process of disputing our bill, they sent us a new bill and added a $163 cleaning fee. it felt like they were trying to squeeze as much money from us as possible. the greystar representative, teresa, was extremely slow to respond to emails, and upon calling her, she was incredibly rude, angry, and unprofessional from the moment she answered the phone. this is the worst customer experience i've ever had and i will NEVER rent from a greystar property again. if you are considering renting at nine15, i would highly recommend looking elsewhere. there are thousands of reviews online from other tenants who have been scammed by greystar - listen to them

Completely inadequate security. Secure garage doors are broken more often than they work. We have experienced an armed robbery, a car, theft, windshield and other car vandalism and most recently theft by another resident of over $1000 of my personal belongings from a shopping cart adjacent to my vehicle in the supposedly secure section of the garage.

Dangerous security lapses continue. Management ‘solutions’ way too little way too late