GreentoeReviews of greentoe.com

I had one positive experience with Greentoe a couple of years ago. That encouraged me to order again recently. This order was a bad experience, that would discourage me from using Greentoe again. I made an offer that matched an advertised price from a dealer, and they accepted, and accepted my credit card payment (which was required for them to consider the order). Then the order sat for 11 days in "processing." My inquiries re the status were not responded to. Today they cancelled the order saying they could not find my credit card payment. Ridiculous. Wasted my time and money, prevented me from ordering from somewhere else who would honor and ship the order. Beware - it's hit and miss with this website.

Professional gear at an unbeatable price As an amateur photographer it’s tough to find good prices if you don’t buy used or have some other way to get a discount (like a .edu email address for “student” deals). Through Greentoe I was able buy a BRAND NEW, US edition professional camera at almost $1200 off retail price from an authorized dealer. I’ve got a full warranty from the manufacturer. I’ll never shop for camera gear anywhere else.

I am so happy that I found Greentoe! I purchased a dishwasher at an amazing price and the order was shipped quickly and delivered in perfect shape! The installation guys were very nice and did a great job. I highly recommend Greentoe!

I believe it's hit or miss with them, and my experience was clearly a miss. I purchased a gas grill that came up as 50$ below the average market price. The grill was sold by retailer who's name clearly suggested they should not be selling this kind of items (but Greentoe only reveals the name of retailer after they process your order and charge your account). The received item was defective and looked refurbished (but sold as new!). I received a return label from this "shady retailer", but after two weeks - still received no exchange. Turned out they just decided not to do anything. Now they suddenly told me I will not receive the exchange they promised and will have to pay 150$ for the shipment of the very same defective item I sent back for them for an exchange. They suggested me to talk to the manufacturer and just leave them alone. Greentoe customer service simply passively watched the email exchange and did nothing. The BOTTOM LINE here - if you buy from them (or proper way to say - through them) - don't expect any customer support, refunds or exchanges - totally off the table. If item you buy is what you are expected - you will be fine. If something is wrong - you will need to contact the manufacturer (if even possible) and the cost of repair will be totally on you. In my case the cost of doing this will greatly exceed the lousy discount I originally received from buying it from Greentoe.

Greentoe may provide a legitimate service, but God forbid you are critical in anyway or else they end your bids. I made bids on 2 different items, they both had 7 days set to remain active for. On the 2nd day I received what were probably automated emails from Greentoe asking me what I thought of the offers made against my bids. Both offers were much higher than local prices, so I replied to that effect in my email response back to Greentoe. I received another email shortly there after telling me I could send Greentoe evidence of that price and they would match it. What would be the point of that? I came to Greentoe to find a better deal, not the same deal *after* doing work for you of submitting evidence? I replied back that I appreciated the offer but I came to Greentoe to get a good deal, not to do work and find good deals for Greentoe. Within 30 minutes my bids were cancelled. This was just wholly unprofessional and entirely uncalled for. I would not trust this company if they can't handle basic back and forth emails without getting so miffed they can just cancel your standing bids.

The 77” OLED TV I got from Greentoe works and looks great. The customer service is phenomenal, and very responsive. It takes a little more work than going to a physical store (and the shipping is a little longer)- but you quickly forget about it after you realize you save $1000! Shoutout to Jeff at Greentoe for superb service.

Been shopping around for a great deal on a LG C3 OLED tv (77 inch). My son mentioned about Greentoe. I was skeptical at first but I thought I’d give it a shot. I placed a bid and made a couple of counter offers. Finally, I received a great deal on the tv! Boy…I’m so glad I tried Greentoe! The item was delivered in good time and without any issues. Greentoe, the seller/retailer and the shipping company were communicating with me from start to finish. Greentoe offers high-end products, not to mention working with reputable and well known retailers and manufacturers. Also, the extended warranty coverage offered via CPS is quite affordable, probably one of the best in the business. I will be doing more business with Greentoe and will refer them to family and friends. From a very satisfied customer, CLM.

Very legitimate. Fast shipping, excellent communication of the process and how it works. Got my tv in about 10 total days after ordering and saved over $200 from the lowest price at any of the big sites/stores. Brand new c3 OLED. Love it. Would use again and recommend to anyone.