LivelyReviews of greatcall.com

We purchased a Great Call Jitterbug phone for my 92 yr old mother-in- law last year. After reading the reviews it seemed like it would meet her criteria for an east to use flip phone with great coverage (Verizon). Coverage is not my issue with Great Call it is that customer service as it related to software issues is my beef. We had two software issues in the last year . 1st the voice activation feature to pull up a stored contact list didnt work for more than 3 months. Now it seems that any pictures sent with texts sporadically arrive to this phone. Great Call is aware of this issue and has been for two months. They do not know when it will be fixed according to customer service. Come on Great Call- really software issues with no notice that goes on for months....not acceptable.

My elderly family member ordered this Jitterbug flip phone. She likes its display and ease of use but there are several issues. First they quoted her $15 per month but its really $22 after taxes. The 5 star emergency button costs extra to activate. When it is plugged in and charging it beeps so loud the whole time she cannot sleep at night. She called about the beeping and was told to turn sound off while charging- not a good solution for a forgetful senior. She gets random spam text messages on brand new phone number that cost.10 each.

I've had 3 different phones. The first 2 were flip phones. The last one is a smartphone. My service on the first 2 was fair but this last one, a smartphone is the worst! I can't call anyone because I always lose my signal. I'm switching companies. And the owners need to get rid of John Walsh on the tv advertisements! He's nothing but a "want to be cop" making ALL senior citizens appear to be STUPID!! If I need help I will dial 911 NOT 5STAR!!! Seniors are NOT STUPID and I take great offense to his commercials.

This a good smartphone for seniors. Easy to set up and user friendly. Once you set up a GreatCall account, the website is easy to use/update, though a bit slow. My family member loves the new phone and is getting the hang of switching from the Apple iPad to The Android Jitterbug Smartphone2! This phone will give you peace of mind, as there is emergency Star5* help, if ever needed by your loved one.

Jitterbug flip phone was the right purchase for me. My daughter purchased it for me and I am able to use it well. Thank you!

My Great Call smart phone is without a doubt the worst phone I have ever owned. Text messages are deleted before you have a chance to read them, pictures never come through, customer service constantly advise you to turn the phone off, and turn it back on. You will have the same problems when you turn it back on. It is not a simple phone at ALL! I rate it a Negative 1!!

You get a 1 because you don't have a half. My father past away in a Home. I purchased him a new phone in April due to COVID 19 I did not see my father since March 19th. I did not expect that I would never see him again until 2 hours before he died last week 7-7-2020. The phone I got him went to the home but they could not assist him with the activation. It is still in the shipping box and I had to wait until both phones were together. That NEVER HAPPENED! Great Call will not return it even for partial credit. I have no use for it According to Great Call it has a 30 day return policy. During what is going on and I know that all the addresses are on Earth they are clueless or just do not care! So if your parent or someone elderly stay away from Great Call and their 5 STAR CRAP! I think they do not realize that elderly people need help and my Dad could not call except from the address book in his phone as I never thought we would be locked away from each other forever!

The Jitterbug flip phone for seniors is a user friendly phone with big buttons that are easy to see. This has been the only cell phone my 90 year old mother can even begin to understand how to use and operate. Customer service has been good thus far.