MichaelR T.
Part of the Locked Account Club
Grasshopper ticked all the check-boxes of what I was looking for in a bank with a cherry on top, nuts and whip cream! I did read the reviews and noticed a fair amount of complaints of locked accounts due to suspicious activity, but I was like, I won't have any transactions that could possibly cause issues. LOL. So I created an account and funded with a small amount without any issues. Several weeks later, I successfully linked my personal savings account so I could get the business going. Once linked, I initiated the max I could transfer from my savings. Then after 3 or so days initiating the transfer, BAM! Locked! Glad it happened early on instead of later. I'll let them close the account then humbly crawl to a brick and mortar name-brand branch. I hope what I give up in features I gain in reliability.
Response from Grasshopper BankOct 9, 2023
Hi Michael - We're truly sorry to hear that you were not happy with your experience! We take pride in providing the best digital banking experience. However, we also take account security very seriously, which is why we have several precautionary measures in place to ensure the safety and integrity of our platforms. While this may be an inconvenience, we can assure you that all measures we take are to help keep our clients safe. Although it did not work out with us, we hope you have found the right fit for your business



