Grand Home FurnishingsReviews of grandhomefurnishings.com

Sales people are very helpful and friendly

Love buying furniture from here. The staff is always nice and the products are amazing.

Great experience from shopping to delivery of our mattress. This was a very stressful process for us and you guys made it easy. We love the bed and look forward to many a good night sleep in it!

I ordered a sectional from Oct. 18th. The estimated time of arrival was Oct. 30th. The salesperson contacted me that week, to let me know it would be ship a little later. I had not heard anything from the store, so decided to make contact. I got a new estimated delivery for November 20th. I am going to take a gamble, it will not be deliver on that date, since no one has called to schedule the actual delivery,

My husband and I buy a lot of furniture from Grand we bought a bed set back in Nov 2013 and did not start using until September 2014 when we got married and moved into our new home. The bed broke twice when I was moving it to clean under. The first time grand gave us a replacement and then it broke again. We decided to go ahead and use our Guardsman the second time but the warranty only covered the bed which was cheaply made. We decided to search for a new bed and none of the Grand stores carried the color that matched our set from before. So we had to go purchase a new set just to have everything match. The Winchester store did give us 10% off everything but it still costs over $1600. So we were disappointed and not very happy customers since we couldn't help the store didn't carry the color bed we needed.

Great service, knowledgeable , courteous, helpful sales personnel & a great manager in the Lexington, Virginia Grand's store. Also, delivery men very careful, friendly . Professional employees.all around.

We had a great experience selecting and purchasing our new furniture.

My husband and I recently purchased a new mattress. The delivery guys were supposed to leave the old one (we had it sold for $100) but when we got home, they had taken it. Oh well, saves us from dealing with it, but also cost us $100. Also, the salesman said the warranty would be void on the new mattress if we didn't purchase the > $100 mattress pad or cover. I told him I had one, but he said "not like ours, and you need one or your warranty will be void". So, I purchased it, of course. When it was delivered, it was exactly like the perfectly good one I already had. Kind of disappointed that I was tricked into that extra purchase.