Sukhdev S.
Great deals guys
Great deals guys, lots of options available under one roof . Most importantly on time delivery services. Highly recommended 👍

Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.Our convenient delivery and financing options make getting that new furniture or mattress easy!
Grand Home Furnishings (grandhomefurnishings.com) has 417 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Sukhdev S.
Great deals guys, lots of options available under one roof . Most importantly on time delivery services. Highly recommended 👍
Sharon W.
I had a very negative experience turned into a very good experience. The chair I had covered in a fabric did not match my room at all when it was delivered and Steve the manager made it possible for me to exchange that for a fabric that was something that I wanted. I was very pleased with the outcome and will definitely shop there again.
Saeed
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Terri G.
Hi My name is Terri,I've been shopping at Grand for years.You have a young lady working at your store on Littlecreek rd Her name is Techera Hatcher.We had such a great experience with her.She multi-task very well.Her customer service is exceptional.She made us feel like she had time to listen to our concerns,and that's hard to find going into some other bussiness.She had to answer the phone a couple of times to help incoming callers,and she was very professional.I think a lot of people in customer service could take a lot pointers from this young lady,anyway Iwill refer alot of my friends,and family to Grend Furniture on Littlecreek rd just so they can get the same positive experience that I did.
Response from Grand Home FurnishingsMar 9, 2023
Thank you for your kind words! We appreciate your business.
Joe
Purchased a Beautyrest X-class hybrid. Salesman Mike was very friendly and knowledgeable, no pressure. The mattress was firmer than preferred, so we invoked the comfort exchange guarantee and they honored this without drama. Manager Jennifer was very helpful with this. The new Beautyrest KX plush mattress is amazing! Grand promptly sent a service rep for a small defect where two of the fabric handles attach to the mattress (manufacturing problem, not Grand's fault), and we expect a satisfactory resolution. I like keeping my business local and recommend Grand because of their friendliness, responsiveness, and commitment to customer service.
Response from Grand Home FurnishingsAug 19, 2022
Thank you so much for you 5 star rating & review! We appreciate your business, and look forward to your next visit.
JoAnn K.
Jake and our salesman was very polite and helpful throughout our visit today. I highly recommend Grand Furniture in Martinsburg. The girls behind the counter very personable as everyone in the store all the way to the gentleman that helped load our chair. Thank you everyone at Grand Furniture
Response from Grand Home FurnishingsFeb 18, 2022
JoAnn, we thank you for the kind 5 star rating & review! We are very pleased to hear your experience. We appreciate your business, and look forward to your next visit! Thank you!
Emily B.
Awesome Store! Awesome Folks! Awesome Deals!
Response from Grand Home FurnishingsFeb 18, 2022
Emily, thank you for the kind words! We appreciate your business, thank you! We look forward to your next visit.
SARAH R K.
Excellent...found great items
Response from Grand Home FurnishingsJun 8, 2019
Sarah, Thank you for the 5 Star rating we appreciate your business.