William S.
shippo is full of it
on 12/8a i received an email from shippo on my gmail account to participate in a 5 minute survey which i did, in return the first 50 responses would receive a $20 Amazon gift card. this was done while i was at work. well upon getting home that evening i went back and checked all my emails to make sure i had not missed any. i read this email again from Melissa at shippo, come to find out i received this email a day AFTER THE SURVEY HAD ENDED. so they had no intention of giving anyone anything but a runaround. the survey is still active even today. just collecting info, email addresses and phone numbers to send more junk or sell to the scammers.
Response from ShippoDec 12, 2022
Hi William, Thanks for leaving us a review. We regret any misunderstanding our recent email has caused you. Every year, we send out an email survey to our customers to better understand how they use shipping in their business and to detect new shipping trends. To express our appreciation for our customers for their time and effort, we decided to give something unique to the first 50 customers who responded this year. We’ve discovered that some of our email subscribers received this email a day late, which has caused some confusion. However, we promise you that the first 50 respondents to our poll received gift cards. Furthermore, our customer’s personal information is vital to us, and we take great pride in maintaining their privacy. The information and insights gleaned from this survey are protected, and have not been and will never be sold to any third party. If you have any other questions or concerns, please feel free to reach out to us at [email protected]. Thank you, Shippo Support