Nata S.
Second time they refused to reimburse lost package
Second time the carrier (FedEx) lost a $100 shipment, and Goshippo refuses to refund the product or the label cost. Label was purchased via Goshippo on March 7th, on March 27th I contacted FedEx as shipment was running late, FedEx in email responded "wait, we have backlogs", then end of April i file full blown claim which FedEx refused saying GoShippo should file a claim. I file a claim with Goshippo and they respond: the claim period is over, it is beyond 21 days. Disgussting. And this is the 2nd time they did this to us, though we have been a loyal customer for 5 years




