Petplan Pet InsuranceReviews of gopetplan.com

My dogs are involved in sports as well as being adventurous dogs. Having insurance has provided me with a great peace of mind. Recently, my dog had to have emergency exploratory surgery because his X-rays weren't quite normal. I was able to make the best decision for my dog because I knew that Pet Plan had my back. While there was a learning curve after the initial emergency (I wasn't aware that his follow up visits would be considered "specialty" and wouldn't be completely reimbursed), I was able to worry about my dog and not my checkbook. On top of this major emergency we've had a couple of smaller things like a fractured tooth, a dual chocolate eating and bloat incident (both dogs at different vets on the same day is fun, right?). It's also nice because they cover some of the alternatives- I can have them seen by a chiropractor to help with the aches of pains of doing sports like flyball and agility. I've already suggested this company to multiple friends who have gotten policies and have also been pleased. They're also VERY easy to get a hold of. Their live chat feature is very convenient for me to use at work when I can't necessarily make a phone call but can respond to a message in a free moment.

Our hound mix got sick - really sick, dying sick - last year. Thousands upon thousands of dollars later (days in the ICU, months on meds, tons of diagnostics), she recovered fully. Amazing! Knowing that we had the insurance enabled us to move forward with treatments and diagnoses that ultimately saved her life. Pet Plan really came through. And filing the claim was easy and the customer service was great. As you can imagine, the whole experience of the dog being so sick was traumatic, and we didn't file the claim for months. The Pet Plan service rep Justin W. walked me through everything and did all the heavy lifting for me - organizing months worth of paperwork for treatments. A week later the claim was processed and maybe a week after that our checks were received in the mail. I am so impressed with the coverage and the ease of filing. I would recommend Pet Plan to everyone. I wish they would start doing health insurance for people.

Petplan has helped me get through many claims over the years (over 10) for both my cats and dogs. Most recently Happiness Manager Kim Borbone has helped me tremendously figuring out my newest claims for my dog Jake who had an infected tooth and some masses removed. I had lots of vet records to send to in with my claims and she always helps by making sure I have everything in place so that I can get my check in the mail fairly quickly. Thank you Kim and Petplan!!

PetPlan has been a pleasure to work with for the past ten years. I have filed many claims for both of my cats, and all of them have been handled promptly and courteously.

Had much better experience with competitor actually covering our claims instead of having a seemingly bottomless list of uncovered procedures like petplan.

I have previously filed more than one claim with Petplan.Each claim was handled very promptly,the customer service representatives were very friendly and helpful and I received a reimbursement check for each claim within two weeks of filing a claim.I have recommended Petplan to friends and will continue to do so.Thank you!!!!

I recently had to file claims for my senior dog. The claims were handled very quickly and customer service is amazing, a rep called to keep my informed about the claim's progress. Everything was handled quickly and professionally. Not having to worry about the cost of my dog's care is a relief. Very happy that I decided to insure both my dogs with them and definitely recommend them.

I've been using Pet Plan since I came to the States 4 years ago and I can't say enough good about them. My Boston got diagnosed with epilepsy and PP has been amazing. They're quick to reimburse, and super friendly on the phone. If it wasn't for PP I don't want to imagine what would have happened to my dog who is on medication every day for his condition. I'd recommend PP to anyone who has a dog and wants to be with a company who actually cares about the pets they insure.