Petplan Pet InsuranceReviews of gopetplan.com

We have just had our renewal notice and having been loyal members with no claims for 3 years, our premiums have been increased by 108%. When I called for an explanation, I spoke to a gentlemen who was uninterested to say the least, and confirmed my suspicions that the company has had ALOT of people cancelling their policies of late. Fortunately, I am in the position where my husband and I have a very healthy dog who will have no problems changing insurance policies and moving to another company, however………as I said working in the insurance industry I fully understand the concept of pre-existing conditions. Therefore, I feel sorry for the people who are trapped by the decision either to pay 100%+ more for their premiums, or to cancel. I work in the life insurance industry myself as a financial adviser, and therefore understand the concept of premium pricing and risk, and have NEVER seen anything like this, even in the medical insurance industry, which is renowned for significant premium increases with enhances in medical technology. I am absolutely appauled by the treatment we have received from this company

I appreciate the help i received from Nicole Meredith today. She very quickly resolved a concern i had and was most pleasant to talk to.

Petplan is the pet best insurance for your fur babies!!!! My wife and I have several dogs, including Lola, our precious 4 year old Yorkie. Recently, she became quite ill from an auto immune disease. One can imagine how sad we became to see our little bundle of joy go from running and barking in her yard to being immobile and unable to move. We took her to several doctors, and yes, the vet bills were quite expensive, nearly $8,500. But after all, Lola is family and our focus was making sure she got the best care. Needless to say, we found excellent doctors and Lola is on the road to recovery. Petplan reimbursed us nearly $8,000 so far for her care. Lola will be on medication the rest of her life, but my wife and I are grateful to Petplan for standing by us and enabling us to get the best treatment for our fur baby, Lola. Thank you Petplan!!!!! You are the best!!!! Char and Mike Shifrin

I'm very happy to choose Petplan for our new pup Shelby! My husband and I had been shopping around and were so relieved when we stumbled upon Petplan. The customer service was excellent, and the chat was fantastic! Mark in particular was able to really help us out and answered every question we had.

I’ve been shopping around for a while and been unsure of what type of plan to look into. After speaking with Katee here I have a much better understanding and will be going with Petplan!

Katee was very helpful in helping us understand whether or not we were eligible for a claim on a recent incident involving our dog, Rosie! She answered all of our questions in a timely manner and made it very easy for us to understand!

Fantastic Service Pet plan is brilliant. I pay quite the fee every month to Petplan for my 6 labradors but I honestly cannot fault them at all, anytime I have needed to use them they have always paid out and never ever a problem with them. They make it stress-free so as we can concentrate on getting our animals better. I would recommend PETPLAN to every animal owner, peace of mind in the event of an emergency and let's be honest our furry friends are worth every penny. Great customer service, easy to deal with, polite and understanding staff and always available to advise and help you. Well done Petplan please stay as good and reliable as you have always been.

I had the pleasure of working with Regina Blair with Pet Plan and she helped me so graciously on several of my claims as my little dachshund, Ricky, has Cushings Disease and other medical issues and he is always at the vets office or NC State University Veterinary School getting medical care. Having this insurance h helped make it possible for me to get the best medical care for my baby that I love just like my own child if I had one. I have had this coverage on him for 13 and a half years and I also had it on my other female dachshund, Lucy, that I regretfully lost 3 years ago at the age of 14 and a half, she too had many medical issues and I was able to give her excellent medical care because of this insurance coverage. Thanks Regina for all the claims help. Sincerely, Jamie S