GoodRxReviews of goodrx.com

Obtaining a discount on your drugs is possible using this company. However, do not try and obtain a refund. Customer service is awful. I've talked to 3 supervisors, emailed the home office in Santa Monica, and spoken to countless "customer service" people....nobody, once, has emailed or called me back with any answers!!!

I figured it out. I finally finally figured it out I know why they're customer service team is so detrimental to people. The more they can her once you and humiliate you and degrade you and lie to you the more you need medication to handle stress. It's a win-win situation for them. keep the customer on hold for 2 hours and 25 minutes and then tell him he has to call back to speak to a supervisor because she's not available right now. yes. Will warrant one the necessity for medication. And that keeps them in business. Congratulations are fools

Horrible service ! You speak with several doctors every time you reply to a message . they don’t read the consultation chat, so they keep asking you the same thing over and over again !

I have been a member of Good Rx Gold for 3 years now. Although I have Medicare Advantage for insurance the drugs were still to costly for me. I pay $9.99/mo for my Good Rx Gold plan but it has cut my rx's to one third of what I paid with my Medicare insurance. I can add friends on for no extra fee , which I had to do this year and I could even add my pet on. This has been a life saver to me over the past 3 years. I tell all my friends and anyone who will listen! Just enter the drug name and it will give you the pharmacies near you and what each of them will charge. You modify the dosage and number of days your physician ordered. Then the pharmacies pop up. DON'T SKIP DOSES LIKE I USED TO BECAUSE OF PRICE. BEST PLAN I HAVE SEEN. Oh and great customer service!!

I was not pleased with my initial visit, but customer service was wonderful to deal with. Quick and easy messaging experience, something all businesses should imitate.

It is sad to see so many negative comments. My husband and I couldn't be more thankful for any discount on medications. Our pharmacy team is always so helpful with our app and giving us the best price. I signed up for Gold today and look forward to picking up our medications tomorrow.

It used to be that I had no problem filling my prescriptions for both me and my dog at various pharmacies using GoodRx. But I have been encountering a situation where the prices I have on my GoodRx coupon are not being honored and it is NOT by a few cents here and there. Massive differences. This initially happened at Costco, which stated that that was not the price in their system and there was nothing they could do about it. I stood there and called GoodRx's customer service and was on the line forever without talking to anyone. So I retrieved my prescription from the pharmacy clerk and left to go fill it at Mariano's, where, once again the price was not the same. On another occasion, I tried to have a prescription for my dog filled at CVS. They claimed that GoodRx prices could not be applied to a pet, even though Mariano's (a Kroger store) and Jewel (an Albertson's store) don't seem to have any issue with that. Now, yesterday, I attempted to use a GoodRx price or a new prescription for me at CVS, which is my insurance provider's preferred place and my doctor automatically sends to them. My insurance's price was close to $60, so I asked them to use GoodRx instead because the coupon price was $28.36. CVS would not honor it. So once again, I am going to try other pharmacies to see if anyone will honor the GoodRx price. I do not know what is going on. I can accept prices being off a little bit but now 50% more. Are the Big Pharma CEOs worried they aren't going to get their multi-million dollar bonuses or something? I am getting more and more disappointed in GoodRx which I have been using for a couple of years now.

I they charged me for services that I did not receive.