GoodRxReviews of goodrx.com

Their AI system is horrible and unnavigable. I'm trying to switch over two Rx's to GoodRx that GoodRx carries, but the stupid AI tells me I've picked the wrong category to start with no matter what category I pick, and recommends that I should start with a specific OTHER category I've already tried every time, all while charging me both for a membership and appointments that don't happen. I found the phone number to talk to a human, who transferred me to the "right department" that lead to an answering machine that hangs up. No one ever returns the call.

I save a lot more on my prescriptions versus using my Insurance.

The GoodRx care telehealth service is extremely limited--I found out the hard way that they absolutely will not order a lab test. So if your test isn't available to order through a self-serve lab, you're out of luck. The provider recommended that I get a urine culture through Quest Direct multiple times even though I tried that and Quest said they won't do it without a physician order. The provider just kept telling me to get the test over & over again before they finally said that they do not order lab tests. The first antibiotic didn't work and I'm still having symptoms. If this second one doesn't work, I'll end up having to spend more money (that I don't have) on top of this GoodRx subscription to go to an actual walk-in.

I purchased a GLP1 prescription and prepaid. I went to go pick it up at the pharmacy. They were still trying to charge me. GoodRX promised that they would reached out to get it resolved with the pharmacy and I never heard anything back before the pharmacy closed. As of right now, I still haven’t heard anything back so expect that if you think you are giving a deal on a GLP one consultation and prescription this is not the place to do it.

Fast and easy way to get needed rx.

Easy setup of account. Got exactly what I needed when I needed it.

1/5 What Absolute failure to deliver. My dog is suffering.I am incredibly angry and disappointed with GoodRx for Pets. I placed an order for my dog's allergy medication on September 1st, relying on their advertised 3-to-5-day delivery window. Today is September 11th—10 days later—and the medication still hasn't arrived.Because of this massive delay, my dog has been without his medicine for two days. He is currently miserable and chewing his paws until they bleed. A company handling pet medication needs to understand that delays aren't just an inconvenience; they cause real physical suffering to helpless animals.Do not trust their shipping estimates if your pet relies on timely medication. I will not be using this service again

I am very disappointed in GoodRX, I signed up for their $100 subscription because the prices that were shown in the app for medications were significantly less than what pharmacy prices were showing. Unfortunately, those prices were not only bad information, but it ended up costing me more money than I was paying before. As an example, I needed to purchase kepra for my dog's epilepsy issues. On GoodRX it said that it was going to be only $9 at Walmart and approximately the same price at other various places. In reality, when I went to these different pharmacies, the price was more was over $50. For what good RX was saying was going to be only $9. This happened to me on multiple occasions for multiple medications. I really feel like I've been taken advantage of and wish that I could get my money back for my $100 subscription and just go back to where I was getting medication, which was actually cheaper than GoodRX very disappointed.