GoodRxReviews of goodrx.com

The site is very easy to use. You just have to answer a few questions. Instructions are clear, the Dr. responded within 15 minutes. A prescription was ready at my pharmacy and I was able to start taking it. From beginning to the time I received medication was about an hour. A lot faster than scheduling a Dr appointment. Thank you!

What they advertise on their website as the price for a given pharmacy does NOT mean that it is the price that the pharmacy will give you. Essentially, you are HOPING that the pharmacy's system agrees with the price on the GoodRx app or website. I even had the pharmacy look on the GoodRx website LIVE, WHILE I WAS THERE, and they saw the price -- but could not give it to me because it did not match their system. At the end of the day, GoodRx LIES about the price they show you and CANNOT (and DO NOT) guarantee that you will get that falsely advertised price. I should also note that I was using GoodRx GOLD. And they provide no substantive or useful support for that paid service either. They just said, "sorry, we can't help you with that." When the pharmacy's system matches GoodRx, it works. But when it doesn't you are stuck paying for the difference, and GoodRx does nothing to help.

I had a UTI and needed medication, but was uninsured after being laid off from work recently. I’d seen GoodRx Care recommended on Reddit, so I tried it out and was able to get a prescription sent to my local pharmacy within 30 minutes of starting the process. No calls, just a questionnaire and messaging on their platform with a nurse practitioner.

Wonderful Experience! I saved a lot of Money .

I signed up for GoodRx Gold thinking it would help with prescription savings — instead, it turned into a complete disaster. After paying for a virtual visit through their service, the doctor prescribed medication that I was never able to pick up. Why? No one seems to know. Not GoodRx, not the doctor, not the pharmacy. The confusion between GoodRx, their provider, and the pharmacy is honestly comical — if it wasn’t so frustrating. Here's what happened: The prescription was originally sent on May 21st to a pharmacy in the area I was in. GoodRx claimed it would take 30 minutes — instead, it took over two hours, and by the time they finally sent it, the pharmacy had already closed. I had to switch to a pharmacy closer to my home so I could pick it up the next day. When I went to pick it up on May 23rd, I was told I couldn’t get it until June 10th — for no clear reason. Nobody could give me an explanation. GoodRx had no answers. The pharmacy had no answers. And trying to get in touch with the provider? Forget about it. Then, when I went on June 10th to finally pick it up, I was told the prescription had been canceled on May 22nd — a day after it was written and before I even attempted to pick it up. Again, no explanation, no accountability, and no one — not GoodRx, not the provider, not the pharmacy — could tell me anything. I paid for a doctor’s visit and received absolutely nothing in return. This entire experience was a joke. Save yourself the time, money, and stress. GoodRx Gold is unreliable, disorganized, and completely unhelpful when it counts. Oh yeah I found a complaint with the better business bureau and the response was that they did their job and know up for their action is needed on their part. Companies like this are so eager to sell a product and gain the subscription, but zero customer service and competence. You talk to their call centers from different countries who struggle with English and context, they read from a script and are zero help. Pretty poor service when you're in the health care industry, maybe because you're not they're just into subscription sales industry.

I just picked up ear drops ordered from my doctor. CVS said that would be $33.00. I asked did you check Goodrx, she said no, let me check. Now i only paid $19.34 just because I asked. Take charge of your finances, Goodrx is there to save you money, nice to know someone wants to save you money. So don't be afraid to ask them to check Goodrx before you pay. Watch the saving and you will be glad you did. If you have not signed up for your card, do it now.

The virtual treatment was very quick and efficient. If any complications arise after the appointment, support is still available via chat, which is incredibly convenient and helps reduce anxiety. Highly appreciated!

It is great I like it. They get me everything fast.