GoodRxReviews of goodrx.com

GoodRx prescribed me medication through a doctor who wasn't licensed in Nevada so CVS refused to give me my prescription. When I couldn't refill it, they spent 9 days blaming CVS, then blaming me, before finally admitting they need "a provider licensed in my state." Now they can't figure out how to send it to another pharmacy. Different people keep asking me the same questions without reading previous messages and understanding the situation. They asked me questions in their message center, I responded multiple times, they never checked it, then blamed ME for not responding. It's been 9 days. My condition is getting worse. They still haven't sent my prescription anywhere I can actually fill it. They prescribed through an unlicensed provider, can't fix their mistake, blame the customer for their operational chaos, and don't monitor their own communication systems. They don't know what they're doing and will blame you when their system fails.

I was looking at a double price increase in a prescription and goodrx made that less than original cost!

I have been trying to contact customer support for two straight days to cancel my appointment and request a full refund, but I keep receiving copy-and-paste responses that do not even address my questions. It feels like no one is actually reading my messages. This situation is not consistent with the promises stated on your website. Because of your slow and unhelpful responses, I lost time and money, and now I cannot even go to urgent care when I am seriously sick. For three days, I have been stuck with: No proper response No doctor contact No refund No real support Instead of resolving the issue, support keeps sending the same generic message asking if I have more questions, without answering the ones I already asked. This experience has been extremely frustrating, stressful, and disappointing. At this point, it feels misleading and unfair to customers. I strongly warn others to be cautious.

Goodrx sucks, completely useless and a waste of time. First you will never get any live assistance from anyone and more importantly I tried to use today and to fill one prescription it was $225! That card does nothing, its useless, completely sucks. Its probably some kind of scam, you fill in all your info then you start getting spam!!!!

The customer service agent called the pharmacy and got the problem resolved.

They charged me $19 including the extra charge for the monthly fee and gave me the wrong medication that I’m allergic, when I requested some different. I’m trying to get in touch with them and no one is answering back. This is RIDICOULOUS! It's 2/16 ISSUE STILL NOT RESOLVED. I would not pay for another subscription until this is handled!!!!!

Easy to access drug prices

GoodRx has helped save me money for the medication that I need and I thank them for helping me pay a lower price!