GoodRxReviews of goodrx.com

Terrible service. It may be cheap but if you need any assistance then you should find another source. All communication is via their asynchronous Chat. You never get the same person and they do not read the thread so you have to start the conversation over. It takes 24 hours between communications with no progress. They ask you to upload photos but the chat does not allow. After three weeks of back and forth I have finally given up. The value is just not there!

Very helpful in saving money

My brother informed me about it and he said it was a very helpful and very big weight lifted off of his chest they answered every single question he had and also confirmed the information a few times just to make sure everything was correct and went well I know when my brother tells me something he has never mislead me and he said he trust them completely so I do also

Helps get the medicine I need at a very low cost to me

This is a horrible company! I needed cough medicine on Friday. I filled out the medical questionaire and provided my id. I was told that the medical provider would review my file and respond shortly. 24 hours later and GoodRx continues to ignore me despite repeated attempts to get in touch with them. I demanded a refund and have disputed the charge on my card. GoodRx is absolutely the worst!!

I upgraded to gold card since our drug plan had changed for the worse. Drug was supposed to be $36.36 for a 90 day supply instead of $114.00. They offered to pay them online to ease the pickup, so I did. When my husband went to pick it up, they said they don’t accept payments from good rx and the coupon they sent did not match my birthdate. My husband had to pay the full $114, as support was already closed or not answering. It took days for them to respond to my email. They said they would be happy to refund the $36.36, but too bad I was out an extra $77.34, even though they admitted they’d made an error on the coupon and put someone else’s information on it. Just a glitch, they said. Yes, a glitch on their part that cost me an extra $77. They are refusing to pay for their error. To add insult to injury, when I looked up the price on SingleCare, the drug was less than $30, with no “gold card” price of $19.99 a month! They are refusing to pay for their error.

No pharmacy will take the good RX app. I have called every single one. It says it will save you a lot of money but nobody takes it

⭐⭐⭐⭐⭐ Praise the Lord Jesus — I am on the mend and so grateful for the care I received! I thank God for Sylvester, my NP, was absolutely wonderful. He took great care of me, got me set up with exactly what I needed to fight a nasty infection, and has me on the road to recovery. His attentiveness and thoroughness made all the difference. And GoodRx made the whole experience even better! Affordable, convenient, and so easy to access right from home — the platform is incredibly user friendly and getting my discount prescription was a breeze. When you’re not feeling well, the last thing you need is a complicated or expensive process, and GoodRx delivered on every front. Very happy patient here! If you’re looking for an affordable, accessible way to manage your prescriptions, GoodRx is the way to go. Highly recommend!