GoodRxReviews of goodrx.com

Good RX gives good coupon prices & very good & useful information on medicines. And if I want to know about side effects, I bring up the Good RX info.

Price! In today's economy and the fact I don't have medication insurance, Goodrx has been a Godsend.

A clinician has to reach out and do a zoom visit before prescribing Wegovy pills. My one month supply runs out this week. I have tried contacting them for 9 days now and their only response is they are busy and I am in the queue. The clinician reached out once and said are you ready for your visit? This only works if you are staring at your phone. I saw the message 20 minutes later and he was gone and never responded again. They advertise a clinician will get back to you within two hours. Never happened, it’s been several days. Very disappointed and will be looking for another provider. Very poor service. Update: I called the number below to discuss the issues. Held for 10 mins then they said they would have clinician call me which I have heard so many times before. They sent me a video link, I was on the video link for 30 minutes waiting on the clinician to join me. Never did. I left the video and the clinician sent me a message saying let them know when I can talk!! So frustrating because I was available, I followed their link and wasted another 30 minutes with this unprofessional company. Also you never get to visit with someone that isn’t foreign and hard to understand. I regret that I gave them so much personal information!

I made an appointment with GoodRx as I currently do not have a primary care doctor. I spoke to a NP out of California that refused to refill my inhaler prescription unless I paid them an additional $50 because that "wasn't what the appointment was for". The whole point of the appointment was to have my inhaler and BP meds refilled and she absolutely refused to refill my inhaler. I guess she doesn't know asthma can be life threatening. I also had to take a picture of my inhaler prior to the appointment so for her to insinuate that it was not important and did not need to be refilled is outrageous. She also informed me that my previous PCP was a bad doctor and did not practice good medicine because my PCP does things differently than the way she would. News flash you're not a DOCTOR. Save your money and take your business to a REAL doctor.

What have they done to advertising? What does a cowgirl , a horse and gosh knows what else they have in it, but it’s the most stupid commercial I have seen for a good company. Advertise straightforward, do what people need to know . Stupid just makes your company look stupid.

I paid for a consult and filled everything out last night for a refill of escitalopram. A whole business day passes (24 hours) and I've been completely ghosted. I used the messaging portal and nothing, ignored. I used the email for support and get asked my info and then ignored. Finally tonight I ended up calling and the nice ladies voided my payment. Telehealth is for people who want the easy type of care done quickly. Otherwise we would go to urgent care. Goodrx used to be quick and good years ago. Now only the call center people do any real work. Not even going to get refunded for the gold membership that I signed up for just to do this one consultation. Just do Amazon medical care. They are quick and you actually get what you pay for.

This is a great idea and a terrible execution. This company promises the ability to have your prescriptions sent directly to your home. This process would save money and time. Great idea. That would be worth the monthly Gold membership fee. Except they can not deliver. Orders are lost or canceled due to internal system issues. Support basically offers the option that you can check back in 72 hours and we might have the system fixed. Auto refills get dropped. Past orders fall off the system. Do yourself a favor and don't engage in their serivices. Use the coupon if it helps but converting all your prescriptions to their care will be the worse mistake you can make.

I used GoodRx Care because I had no insurance and needed an affordable option for what felt like textbook strep throat. I’m rarely sick, but when I am, it’s usually confirmed strep. Their website clearly states strep throat is something they treat, so I trusted this service. BIG MISTAKE. Here’s what happened. First visit: I waited over 8 hours for a provider, and she didn’t contact me until almost 10 PM. (No heads up prior to or after paying that delays could be many hours - days.) During the call, she out of no where stopped talking & disconnected just a couple mins in. Instead of attempting to reconnect or finish an assessment, she ended up messaging in chat about a disconnection and asked if I wanted “magic mouthwash” (which can be made with OTC meds I already had.) Desperate for relief, I accepted, but it did nothing and my symptoms continued to worsen. Over the next two days, my symptoms got significantly worse, including fever (which I almost never get) and increasing white patches on my throat. I sent detailed updates in the chat, explained my financial situation, and asked for real help. I even offered to send an updated photo to show the worsening condition of my throat.A nurse said she would “expedite” my case to a care team manager to find a new provider. Then I waited 3 DAYS before I was connected to a provider! During that time, the care team occasionally popped in to tell me to be patient, but gave no realistic expectation that this could take days. I stayed glued to my phone because there was no scheduling, no window, no reliable notification. Doing this while sick was TORTURE. Finally, after I sent another message making it clear I was not improving, they sent a message telling me to “go to the ER if it’s that bad” and ended their message by directing me to call the suicide hotline of I was thinking of harming myself or others. I WAS FLOORED. That was extremely offensive and out of place. I was asking for treatment for worsening strep symptoms, not remotely threatening or expressing self harm. Then, at around 3 AM while I was asleep, a provider connected. I missed it, because who is awake at 3 AM waiting for a telehealth visit after days of delays. He stated he could not prescribe antibiotics without a positive strep test. Here’s the core problem… GoodRx Care says they treat strep, but they do not provide the test, and they would not treat without a test. The only way to get a test was the exact thing I was trying to avoid due to cost: urgent care or the ER. So I paid for a service that ultimately couldn’t help me, after days of waiting, disconnections, and nonchalant back and forth. This was one of the worst healthcare experiences I’ve ever had. If you need time sensitive care, especially for something like suspected strep, I would not recommend relying on this service. It’s just a scam!!