GoodRxReviews of goodrx.com

We signed up for auto-ship as soon as we created the account. Our medication was not shipped. I had to call in and request the refill and they had no clue why the medication did not ship. They did not over night the medication nor tell us it takes 2 weeks for delivery! It was ten days late and they blamed us. Told us that it takes two weeks for delivery and we didn’t place the order until the 1st. But what they did do was withdraw the monthly membership on time. They are a scammers and we will not be using their service again. I would rather pay full price than be without medication. This is a health hazard and they could care less! I’ll be sending the BBB a review as well.

Horrendous business and service. I signed up for a visit and gold membership, so that I could receive a same day prescription. They advertise that you will receive an online medical consultation and same day prescription. Not the case at all; that is completely FALSE. I signed up at 1:00 pm and they sent me messages in a chat that I was waiting for a visit. When I sent them messages, they never responded. I sat there all day waiting and never heard back. My DL and personal information was submitted to them, for that visit. I was charged for a Gold membership/visit. Fast forward to the next day and this morning, when I spoke to customer service and she said that she had no idea when the medical consultant in my area would be available and she told me that I was in a queue and that she could not tell when I would actually have the visit. This is by far one of the worst experiences that I have ever had with a business, in my life. The fact that you would lie on your website and misrepresent the notion that you would merely sign up for a membership, get a visit that day and same day prescription and then never receive the visit, nor any messages, nor any information regarding what I PAID for is absolutely asinine. I also had to call and get them to remove my personal information as well and fill out a form online, because you know that it isn't actually going anywhere. I have not been to doctors in a really long time and I don't take medications, so the fact that I am in situation where I need something immediately and I trusted this online business is just what it is. But, anyone else that is in the same situation, be aware that they do not CARE at all.

I waited for md consult over 8 hours w out being seen / starting at 1:30 pm on a weekday until 10:30 pm when I gave up . No one was able to give me wait times or communicate w me beyond telling me to wait . The phone told me I was “in the cue” . That is a long time when you really need a md apt . I could have gone to in person care or been seen by any other platform in that time. Refund will be 10-15 days since they charged me at 1:35 .

Very Good Service

Great service to help you get the best price for your medications.

Keeping prics lower... gotta luv that!

GoodRX is AWESOME all around

GoodRx does not save money anymore. It became much more expensive than half an year ago. Now there are always two prices, the first one is a scam because you must become Gold RX and pay monthly fee. This United for Now country is falling apart