GoodRxReviews of goodrx.com

ONLINE DOC CONSULTATION IS A SCAM!!! DO NOT USE GOOD RX FOR THIS PURPOSE. YOU WILL GET SCAMMED. THEY WILL TAKE YOUR MONEY AND PROVIDE ZERO SERVICE. A COMPLETE AND TOTAL SCAM.

Michelle Deflorimonte, Nurse Practitioner: she did a fabulous job on my request. She’s very talented with customer services and I felt delighted and fully appreciated of the quick, friendly and supportive response time Nothing less than exceptional support she has given me. Also, in my opinion Virtual GoodRX and GoodRX has been a truly delightful experience to use and very necessary in times of need. I’m currently between careers and have no insurance at the moment. If not for GoodRX times would be more tough than they are right now.

The website is easy to use and has saved me hundreds of dollars on monthly prescriptions over the last few years.

Better prices than my insurance carrier. I’m so thankful I found Goodrx.

Great discounts! Wonderful customer support. U actually get s live person every time u call and cancelation is very simple. They are also open to refunds.

Great experience! Fast and saved money.

Good Rx is a Completely unreliable and disappointing pharmacy to work with. You pay a monthly fee, but you as the patient, are entering and completing all the leg work and information required....henc,e what is the monthly fee accomplishing in my behalf? Their CONSTANT technical issues and call wait holds are extensive and my experience was completely unsatisfactory at EVERY LEVEL!! My suggestion, save yourself anyt time and money and deal with another discount pharmacy or go to a brick and mortar pharmacy!!

My experience with GoodRx customer service was completely unacceptable, and I will absolutely be taking this further. The representative I spoke with was blatantly rude and unprofessional from the start. There was no attempt to listen, no effort to help just attitude. I reached out for simple assistance, and instead I was met with disrespect and a tone that made it clear I was being treated like an inconvenience. Let’s be clear: this wasn’t a misunderstanding or a “bad day.” This was straight-up poor customer service. When someone is representing a company especially one connected to healthcare they should know how to speak to people with basic respect. That did not happen here. Because of how I was treated, I immediately requested a refund. Not because the issue couldn’t be resolved, but because I refuse to continue doing business with a company that allows its representatives to speak to customers that way. No service is worth being disrespected over. What’s even more concerning is that there seemed to be zero accountability. If this is how customers are regularly treated, that’s a serious problem and one that needs to be addressed at a higher level. I will be reporting this experience through the appropriate channels, because no one should have to deal with that kind of behavior when they’re simply asking for help. Companies need to be held accountable for the way their employees treat people period. Do better.