John G.
Saving money is always great
Saving money is always great. Good RX Saves me 50-100 dollars on prescription ls every month.
Response from GoodRxApr 2, 2026
Those are fantastic savings, John; congrats!

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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
4,044 approved reviews, newest moderated first
John G.
Saving money is always great. Good RX Saves me 50-100 dollars on prescription ls every month.
Response from GoodRxApr 2, 2026
Those are fantastic savings, John; congrats!
Gerald
The app is easy to use and the pharmacys like it
Response from GoodRxApr 2, 2026
Thanks for the review, Gerald; we're so glad you are enjoying the GoodRx app!
Binbin C.
I got GLP-1 medication via GoodRx and I have a medical background. I was shocked how problematic their online support was and it's almost dangerous for some patients in need. - Their coupon was denied by my local pharmacy even though GoodRx sent the prescription themselves (e.g. wegovy). It can cost patients >$1000 dollars - I contacted them 5 times via their online message system for delivery options. Got no real replies for my 3rd, 4th, and 5th message so far. - I forwarded an email to their default support email and after 3 days, they said my prescription belongs to another department. Imagine if this prescription is for heart attack or stroke? Their support team should be reviewed by their internal management before patients get hurt.
Response from GoodRxApr 1, 2026
We appreciate your feedback and have escalated this to our Customer Support Team, Binbin. A team member has reached out to you to provide more details and answer any follow-up questions. Please respond at your convenience. Our team would be happy to help!
Charles
There are a lot of "doctor prescribed" sites out there. Because of my past experiences with GoodRx through my pharmacy, I trust this one. The process of changing my medication regimen was quickly reviewed, agreed to and shipped. Now, we'll see how it goes.
Response from GoodRxMar 30, 2026
Thanks for giving GoodRx Care a chance, Charles! We hope to continue your wonderful GoodRx experience. If you have any questions, or need any assistance, please give us a call at 737-379-1416. We'd be happy to help!
Mary D.
Totally disappointed with GoodRX Totally disappointed with GoodRX. Not reliable and dealing with overseas customer service is a nightmare. I repeatedly asked for a US representative and was told they were unable to transfer me.
Response from GoodRxMar 30, 2026
Thank you for reaching out, Mary. Please try reaching out to us at [email protected]. Our team is available Monday through Sunday from 6am to 9pm CT and would be happy to help!
Heidi M.
Walgreens does not guarantee the acceptance of coupons. I have a coupon that would lower the price of my medicine to $48 at Walgreens, but I was informed that they cannot accept the coupon for that amount; the price would be over $100.
Response from GoodRxMar 26, 2026
If you ever run into an issue at the pharmacy, Heidi, please give us a call. We'd be happy to connect with the pharmacy on your behalf! We can be reached at 855-268-2822, Monday through Sunday from 6am to 9pm CT.
Hien
Convenient and economic
Response from GoodRxMar 26, 2026
Thanks for the review, we hope you are finding great savings!
Casey
I've had a gold membership with GoodRx for over a year and in that time I have never been able to fill a prescription or refill without it becoming some massive time-consuming headache. I'm currently trying to get a refill and its been over a week of leaving emails everyday, voicemails everyday, calling customer service every day, comments in the message center everyday, and nothing...my pharmacy requested a refill verification almost two weeks ago, no one at GoodRx has responded and I can't get my refill.
Response from GoodRxMar 26, 2026
Thank you for bringing this to our attention, Casey. Using the information you provided we connected with our GoodRx Care Support team who should be reaching out to you with via the message center. If you have any additional questions, please follow up with them there.