Laura
GoodRX is Great!
GoodRX is always reliable and makes pay for a prescription a lot less painful !
Response from GoodRxMay 28, 2026
We are glad we can be here for you Laura! 💛

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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
4,044 approved reviews, newest moderated first
Laura
GoodRX is always reliable and makes pay for a prescription a lot less painful !
Response from GoodRxMay 28, 2026
We are glad we can be here for you Laura! 💛
Omar C.
SCAM. As noted by hundreds of people here already, 'providers' (Nurse practitioners with zero understanding of medications) will end the chat and you WILL NOT GET YOUR MONEY BACK. NP 'reviewed' info for exactly 3 minutes before saying 'we don't prescribe this medication' and immediately cancelling the visit before I could get a word in edge-wise (this was not a controlled medication or anything excluded by their terms and conditions). Currently on hold for 40 minutes to get my refund and cancel the subscription. I've been transferred back and fourth at least 5 times. DO NOT SIGN UP. THESE ARE NOT REAL PROVIDERS AND THERE'S A REASON THEY WORK THROUGH TEXT MESSAGES INSTEAD OF AT A REAL PRACTICE.
Response from GoodRxMay 26, 2026
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Using the information you provided here, we began processing your refund. Please note refunds can take 5 to 10 business days to complete, depending upon your bank's processing times.
Tami
Good ex is easy to access, to use, and it saves me money!
Response from GoodRxMay 26, 2026
We're grateful to be able to provide you with assistance, Tami!
Kenneth B.
Getting a hold of anyone is an act of congress. They take your money without filling scripts! I did the online care & no got back to me. Scam!!
Response from GoodRxMay 27, 2026
Thank you for reaching out Kenneth. Using the information you provided we connected with our Support Team to follow up with you. Per your requests your appointment has been cancelled and refunded. Please note refunds can take 5 to 10 business days to complete, depending upon your bank’s processing times.
Kimberly
I am so glad that Goodrx is here for me, my medicine would be very expensive, because I now have no insurance. Ty goodrx
Response from GoodRxMay 23, 2026
We're very happy we can be here for you, Kimberly!
paul H.
The Gold Card is a scam. Don’t buy it. The prices stated are not true. Just went to the pharmacy yesterday and the cost was ten dollars higher than what their site says…the cost of the gold card per month. Called customer service and spoke to someone who could not understand English and went round and round in double talk. Got nowhere. What the gold card promises is just a lie. They were supposed to call me back, but of course, they didn’t, and now as you can see below, they want me to waste my time and contact them again. The $$$ is gone and ain’t coming back.
Response from GoodRxMay 23, 2026
We're sorry to hear of your negative experience, Paul. We would like to look into this further. Please email us at [email protected] with details and your account information.
Anne
Nearly always saves money
Response from GoodRxMay 23, 2026
Happy to help you save, Anne!
Jackson
Good Rx Pharmacy really knows what they doing. Keep up the good work. Don't give up
Response from GoodRxMay 23, 2026
We're thrilled you have been enjoying the GoodRx services, Jackson! We hope to continue to provide you with assistance in the future.