The Good Feet StoreReviews of goodfeet.com

Brad was great! I went to have my supports resized and he was very helpful educating me on the supports and finding the perfect size for me. He explained how to wear the supports and was very kind!

They don't deserve 1 star They must pay people to say how good they are

We went there for heel lift only. Checking out the counter was cluttered. We wanted a heel lift only. They cover the amount of the ticket while you are crowded by sales people and they have their finger on the ticket saying to "sign here" and "initial here". The counter is cluttered with bags and papers. The manager of both the Shreveport LA store and the store in Tyler, TX…John Schwartz, was not there.He is at the Shreveport store on Mondays, and we went on a Monday. My wife never saw the thief. Just employees who were suddenly all around the cash register. They take advantage of elderly people. My husband signed the receipt as they crowded him and said to initial the receipt. We called the next day and talked to the store manager, and she said that she had to talk John Schwartz, the area manager and said we wanted to return everything. She said he would call. He did not call back. I went back the following day, and John Schwartz was there and returned all the items except the only thing we wanted…the heel lift (it fell apart after two days). The store manager told our credit card company that we had not returned anything. The total ticket was nearly $2,200.00. So many people have been scammed and too ashamed to admit it. A little piece of plastic, not custom made, is not worth $450.00 and we never said we wanted any of that stuff. They threw four of those cheap plastic arch supports in the bottom of the bag and each one is $450. Why would a customer want four in the first place? My wife was not the customer. They are one size fits all. It is cheap plastic merchandise. On a shelf. Not custom fitted We cannot understand how they are allowed to continue scamming so many people. And why the credit card company (Bank Of American) believed him over us. I can only assume people who work there are ex convicts who cannot get another job and will lie for him. Like the owner said he was there the day of the purchase. And he was not. He told our credit card company he was in a "booth" with us. There is no booth. He said he met my wife. When I returned the merchandise she was not with me. And he was not at the store the day we got conned. We have contacted the Attorney General, The Federal Trade Commission, the BBB, Facebook, etc and no one has done one thing….while people keep getting scammed. We worked too hard all our lives to be scammed by Good Feet Store & John Schwartz and their unscrupulous business practices. We can provide a copy of the letter John Schwartz sent to Bank of American saying how he explained prices, etc. They are in on it too. I am 76 and my wife is 74. I turned wrenches all day on my job….and my wife walked a mail route. We have no foot problems. I just have one leg a little longer than the other. Why I only went for a heel lift. John Schwartz needs to be jailed for deceptive trade practices and conning people out of thousands of dollars.

They are just salespeople that say that they're professional just run!

It's been 2 years now I've suffered from hip and foot pain caused from the use of the products. Tried to get help from them and all contact was cut off when I ask about working something out for a return. No one even contacted me regarding the complaint. $ 2400.00 they took from me and crooked credit card company Care Card Synchrony told me I would get a refund but closed the claim without any notice to me not once but twice, the second time they contacted me and offered to open the claim again. After second week of using the product I hurt so bad in my hips I wasn't able to leave home, encouraged to go back again when I got better and made it even worse. Every morning I watch the news and see the Good Feet commercials and am reminded what they have done to me and others is how they can afford such advertising programs. I tried contacting BBB but the case was closed with no response from so called Good Feet.

Although I was initially cautious having heard mixed reviews of Goodfeet, Brian (and later DJ) at the Johnson Creek store in Portland were both incredibly welcoming and, as it turned out, very knowledgeable as well. Throughout my experience Brian was friendly and genuinely concerned about the well-being of my feet. When I showed up two days later to complete my transaction (I was waiting on an HSA clearance), DJ jumped in where Brian had left off. Both guys were incredibly friendly, helpful and had a great sense of humor. I now look forward to continuing visiting this store.

The sales person encouraged me to try the inserts in the store. She showed me how they helped my balance. APPEARS TO BE AN EXCELLENT PACKAGE. Then she stated that they had a $38 per month payment plan. I asked her how much the package cost. She said $1800!!!! Whoa She would not sell me individual inserts.

Both my husband and mom bought inserts at The Good Feet Store. I waited a few months to write this review. Here’s the thing: this place is run like a time share company. The employees are most certainly working on commission and have been very well-trained to deliver their tightly-controlled pitch. From the moment you make an appointment or walk in, you are part of a carefully choreographed campaign to part you from $2000. That’s right: there are three packages and the cheapest is $2000. So the positive reviews you read online? These are from people who need to convince themselves that their $2000 investment was worth it. And I don’t blame them. When you are seeking pain relief, when you are looking to make the most basic of functions, walking, easier on yourself, you will do and pay a lot. The Good Feet Store has positioned itself as having a magic bullet. They told my mom the inserts would “cure” arthritic pain and my husband that his damaged knee would no longer hurt. Months later, of course, none of those things happened. And there are no guarantees and no refunds. Do the inserts help? Sure. Would custom inserts from a podiatrist work as well? Absolutely. And they would be a heck of a lot simpler. The Good Feet design involves multiple Inserts that must be changed at certain times of day after a certain number of hours. There is absolutely nothing to justify this enormous expense.