The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
The Good Feet Store (goodfeet.com) has 1,959 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
goodfeet.com
Website
goodfeet.com
Category
Physical Aids
Location
Carlsbad, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 78% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I felt intimidated, rushed into a purchase. I just wanted to go in and see, but I had to sign on the dotted line before I could see what they had not to mention the price (outrageous). The fancy white package did nothing for me, no fairy dust, no heavenly bells when I opened it, No CASH RETURN, pay up front before you take a test walk. Bad mistake and now I am seeing a specialist. I am so ashamed. I wish there were a devil-pitchfork picture to choose from above to rate my experience.
CU
customer
I have been dealing with foot pain for…
I have been dealing with foot pain for years, I've tried different doctors and insoles. My mom told me about The Good Feet Store, said they had good reviews. When I walked in the store, they greeted me meatily, didn't get a chance to look around. So I tied their insole system, they felt different but I felt some improvement. They gave me three different prise range and I was shocked, very expensive and their policy of no refund is strange. I was desperate to try anything. After a week, could not wait to get them out of my shoe. I tried getting a refund but reminded me of their policy only store credit. They broke their own policy, two weeks have gone and no store credit. This is crooked they are banking off of peoples desperation. Don't go!
BD
benVinda de S.
Insoles are not custom-made
Insoles are not custom-made. I have a significant size difference which was completeley ignored even after my insistence, stating that it was not important. The insoles did not feel comfortable. I was put under a lot of pressurento purchase insoles which Indidn't. The price is outrageous!
JW
JW
Is the good feet store a scam?
Is the good feet store a scam?
The Good Feet Store is not a medical provider, and many customers report significant disappointment, increased pain, and high costs for what they claim are non-customized, prefabricated orthotics that are non-refundable. Podiatrists and consumers alike describe the store's practices as problematic, highlighting that the "certified" specialists lack medical training, the orthotics are not custom-made, and patients often spend thousands on products that do not address their underlying issues.
Key Concerns and Criticisms:
• Lack of Medical Expertise: Employees are called "certified arch support specialists," but this is a self-certification with no medical background, according to a podiatrist, Dr. Joel Foster and other doctors.
• Non-Custom Products: The Good Feet Store sells prefabricated, off-the-shelf insoles that are fit to your arch, but are not truly custom orthotics made specifically for you.
• High Cost: The cost for these prefabricated insoles is often thousands of dollars, a shocking price for a product that a podiatrist could provide at a fraction of the cost.
• No Refund Policy: The store has a strict no-refund policy, leaving customers stuck with expensive products that do not resolve their pain and may even worsen it.
• Increased Pain and Health Issues: Many users report increased foot pain, bruising, and even back spasms after using the orthotics. Some even found they had undiagnosed stress fractures or tendon tears that needed actual medical treatment, not just insoles.
• Misleading Sales Tactics: The sales pitch promises relief, but the product may not be what the customer needs or even the correct type of support for their specific foot condition.
What to Do Instead:
Consult a Medical Professional:
See a licensed podiatrist or foot specialist for a proper diagnosis and treatment plan.
Seek True Custom Orthotics:
A true custom orthotic, created from a mold of your foot, offers a superior and correct fit for a much lower price than you'd find at The Good Feet Store.
Explore Affordable Alternatives:
You can find effective, over-the-counter orthotics from reputable brands like Powerstep for a fraction of the cost of The Good Feet Store's products.
MD
Mia D.
Alan was incredible
Alan was incredible! He made our experience fun and educational. Will be recommending The Good Feet store to everyone we know.
- Liam
SA
S. A.
Caveat Emptor
Caveat Emptor! Let the buyer beware! Everything is highly overpriced. Please, I beg of you do not waste your money on this garbage! I just wish I had read the warnings from other consumers before being duped by this place. I admit it, I was the patsy, and I was duped. They got me. Those inserts do nothing! That foot massager is $200 cheaper elsewhere! Please, if you read this, don't do it! Don't buy into this racket! Don't let them get your money like they got mine! Be smart, don't be the mark!
MF
Madison F.
Lovely nice foot 🦶 content
Hello support, I love foot content and video and I like getting it anyway willing to offers me, send DM, anyway I offer then 5star reward
ES
Ed S.
Buyer Beware of Good Feet Store
I accept full responsibility for being so stupid and impulsive at the Good Feet Store. We were a couple days away from a European vacation with tons of walking. I was having shoe and arch problems and stopped in. I left with four sets of plastic, off the shelf arch supports and accessory items. My bill $2,200. Well they didn't work at all and I was very limited on our vacation. When we came back I went to a podiatrist who was immediately shocked at what I brought in to show him. After getting custom orthotic insoles I'm doing great. Just $2,200 lighter. Don't go here and fall for this come on.