The Good Feet StoreReviews of goodfeet.com

It only takes a short time interacting with this company to realize you represent profit and nothing else. They do not care about you as a Lifetime Customer despite what they say about solving your pain. Calling $5 worth of high tensile plastic a “medical device” is the ultimate con. The real shame of that is preying on people in pain, many of who are seniors on a fixed income. You’ll pay over $1,500 to get their recommended package — a few pieces of plastic with a 5,000% mark-up on "cost-of-goods!" They literally do not care if you walk away unhappy and will not issue refunds. The assumption is there are enough “new” customers who don’t check social media before visiting the store. They care more about making a sale than the damage they do to the Good Feet brand. Here's the bottom line: Companies who believe in their product and sales process offer Money-Back Guarantees because they care more about happy customers. Instead, Good Feet touts a "Lifetime Warranty" that costs them a few dollars more of plastic. They can't offer a Guarantee because they know when you get home you are going to have buyer's remorse from being manipulated. The idiocy of that is they have to work so hard during the sales process because they have so few (legitimate) positive reviews. All of the one-star ratings are not an accident folks! Please … save your money and visit a professional.

My mother 86 years old when for her need pain. Quote 1700 dollars. They use personal information to scam people, and credit card. They take advantage of elderly people. I think media should stop advertising this stores. They are stealing from the people in pain.

3 out of 4 of the supports I purchased go $2500.00 squeak so loudly that I can no longer wear them in public. The stores resolution to my problem was that I should purchase special socks goodfeet makes for the supports. I did get the store to give me 2 sets at no charge and soon realized that they began squeaking again within a around 10 miles which for me is only a few days, and of course they won’t refund my money. Basically the store Scammed me out of $2500.00, which I can no afford to lose

I was looking for quick fix. overwhelmed with their commercial on different channels. spent $1700 plus tax all together $1900 for useless plastic not effective at all. not wearing them because they hurt my feet. I am wondering how Good Feet still in Business and no body doing anything about it.

I got asked about if I had diabetes and said yes, they told me it was okay. After wearing the inserts for about 3 weeks I got a sore on my toe and had to go to the wound clinic for 2-3 times a week for two months. Then I had to have an operation to fix my toes which the inserts screwed up. I would not recommend them for anything.

Do yourself a favor and stay away. Kelly and Jen gave the worst customer service as far as my parents are concerned. Please know you will have no ability to return your 1900-dollar shoes and insoles if they don't work. Kelly told me that she doesn't babysit my parents.

⭐ 1 Star — Painful Experience, Literally and Financially I have plantar fasciitis and unfortunately didn’t do my homework before visiting the Good Feet Store in The Villages, Florida. Brad, the salesman, gave a strong pitch, and I genuinely believed the inserts would help relieve pain in my knees and especially my foot. Instead, the inserts made my pain worse. When I contacted Customer Care, I was told there are no refunds. At best, you might get store credit—at the employee’s discretion—and they charge a 20% restocking fee. This locks you into a $1,900 purchase that may ultimately require a real podiatrist to fix. For someone on a fixed income, this feels like being robbed. After digging into social media, I found many others with similar experiences. What I thought was a solution turned out to be what I now call legal theft. Stay away from the NO MONEY BACK GUARANTEE STORE.

I visited The Good Feet Store after watching the commercials. My feet always hurt, and after 1600 dollars and about 6 months I could hardly walk anymore. I removed the inserts and went back to my old shoes. My feet are back to the pre-good feet store condition, and my wallet is much lighter.