GoodBuy GearReviews of goodbuygear.com

Response from GoodBuy GearDec 17, 2025

Thank you so much for sharing your experience! We’re so glad we were able to exceed your expectations. Hearing that your item arrived on time and in great condition means a lot to our team. We truly appreciate your trust and would love to have you shop with us again. Thanks for choosing GoodBuy Gear!

Response from GoodBuy GearDec 10, 2025

Thank you so much for taking the time to share this wonderful review! We’re thrilled to hear that your gently used Woom 3 bike arrived exactly as expected and in excellent condition. Knowing you had a smooth experience with pricing, shipping, and service truly means the world to our team. We hope your little rider loves every adventure on their new bike, thank you for choosing GoodBuy Gear! 💛🚲

Response from GoodBuy GearDec 10, 2025

Thank you so much for this incredibly thoughtful and detailed review! We’re truly honored to be a part of such a big milestone as preparing for your new baby. While we always strive for perfection, we genuinely appreciate your understanding on the rare occasions when shipping issues or missing pieces occur, and we’re especially glad our team at GoodBuy Gear was able to make things right quickly for you. Your continued trust, support, and recommendations mean more than you know. We’re so grateful to have you in our community and can’t wait to support you through every stage ahead!

Response from GoodBuy GearDec 3, 2025

Thank you for your wonderful feedback! We’re glad we could quickly help with the defective item and that your other gear arrived just as expected. We appreciate you shopping with us!

Response from GoodBuy GearNov 26, 2025

Thank you for sharing your feedback with us, We are truly sorry to hear you were disappointed with your recent selling experience. We never want our sellers to feel surprised or confused about their payout, and we are sorry if there was any confusion during sign-up regarding our payout scale or Seller Terms. Our pricing and payout structure is based on several factors, including current market demand, condition, and the seller’s selected payout tier. That said, we completely understand how frustrating it can feel when an item you valued sells for less than expected. Your experience matters, and we appreciate you taking the time to let us know. Thank you again for your feedback, it truly helps us improve.

Response from GoodBuy GearNov 26, 2025

Thank you so much for taking the time to share your experience with us, it truly means a lot. We are so glad we were able to help get that little issue sorted quickly and that you found everything you needed on your first shop with us! We really appreciate you spreading the word to your mom friends, that kind of support helps our small team more than you know. We can’t wait to help you find even more great gear next time you're shopping with us!

Response from GoodBuy GearNov 26, 2025

Thank you so much for taking the time to leave this review! We're really glad we could make your return experience quick and easy. We appreciate you choosing GoodBuy Gear!

Response from GoodBuy GearNov 19, 2025

Thank you so much for sharing this! We’re thrilled to hear that Victoria was able to jump in quickly and provide the kind, helpful support to you. Our team works hard to make every experience smooth and stress-free, and it means a lot to know we delivered for you. We truly appreciate the recommendation and are so glad you had such a positive experience with us!