GolfEtail.comReviews of golfetail.com

Upgraded some of my clubs just in time for the Masters Tournament. Very pleased. They hit true. Will definitely order some of your hats I saw soon. Thank you for your time. Not really understanding all the negative reviews. But I suppose people just want to be heard. And also, people want free everything all of the time. So there is that. Thank you Golfetail.com for keeping this long time customer happy.

I was nervous about ordering from the reviews but decided to take a chance. Bought the Skechers shoes for $49.00 which is a steal and at my door in 4 days. Great prices! Fast shipping! I’ll be ordering again

Order Number 946481 Sketchers golf shoes. I know they run small so ordered half size larger, but still pinched toes on side. Call and ask for return, only to get form in email, saying they will either apply credit or refund less restocking charge. Also, what company makes you pay the cost of a return that does not fit. By the time I am done, I could have paid the same elsewhere. Not a bargain and unless you want double freight and potential restocking charge go to a better more forthright company. If the company wants to pay for the return and give me full credit, I will gladly write such a good review. Will wait to hear from them.

My husband ordered me two clubs from golfretail for Valentines Day and they arrived broken in half. Both of them!! UPS was of no help but luckily I was able to return them for a full refund from talking to Ryan. Thank you

Worst’s co i ever dealt with they were rude when I asked for my order so I was rude back and then told me they cancel order and laughter said you wil wait two weeks for your money back I recommend you go else my buddy also told me he had bad experience They wil not stay in business with there attitude Sign John d fratt

Buy mostly apparel from this site and all of it has been first quality. Shipping is timely and I've been happy with all of the items I have bought at a great discount.

Makes returns difficult. Wants $23.00 to return a pair of shoes that costs $79.00. I would avoid this company at all costs. Miserable.

Miserable experience. TERRIBLE customer service. As part of my order, the footwear I received had mismatched sizes. I contacted Golfetail, and they requested pictures. I sent the pictures. I also requested that they send pictures of the replacement pair so we can avoid this same mistake. I also requested upgraded shipping on the replacement pair. They would not comply with either request, and just gave me a refund--which was not the option I chose. Companies make mistakes. If they can make it right, then fine. If they make requests that they can't follow themselves, that is just not a good-faith resolution. They wanted the easiest way out, even if wasn't the option chosen. If they want to treat the customer this way, they should expect feedback and complaints.