GolfEtail.comReviews of golfetail.com

Ordered a pair of Callaway shorts, size 30 waist, shorts were skin tight. I called to exchange, informed to wait for email to exchange, never received email. Contacted a 2nd time, no email. Sent an email to support, informed they don’t work with support. Received - partial refund. Do not do business with this company, they are not BBB Acredited, many poor reviews, no customer service.

Never received my order and tried to reach this company many times and no luck. Never received my order

Club came within 4 days super fast service. Club is in new condition perfect. Did have sticker that said woman's Flex on it. That was an issue. I called them they had me send the pictures of it they resolved it just like that boom. I definitely recommend them good guys they answer the phone. Which is unusual in today's today's world.

I placed an order for a set of irons through their eBay store. 4 days later they said they made a mistake on the price and should have charged me more. Instead of just honoring the price that I bought it for they told me to cancel my order and they would give me a whopping 8% discount off the price they said it should have been. The difference in the price I paid and the price they were going to “discount” it for was $350. Also, the “discounted price” they were offering me was the same price they had it regularly listed for on their website and the same price I could buy it at other retailers. Needless to say I was no longer interested in the clubs. On top of that I get a message saying that the “buyer” requested to cancel the item (which I didn’t) and because of that I can not leave feedback for the seller on eBay (hence why I am here to vent). I messaged saying I wanted the product that I bought but that message was ignored. Overall poor customer service and because of this I missed out on a different eBay listing that was a much better deal than this turned out to be. If they would have either honored the price that was agreed upon or at least gave a worthwhile discount to make up for it then we wouldn’t be here, but here we are and I am still without clubs. Take your business to someone who owns up to mistakes and doesn’t just have the customers take the fall for them.

Customer service resolved our issue in an acceptable amount of time. I normally do not write reviews but the way the situation was handled, it was above and beyond. Thank you Ryan for resolving the issue.

Best apparel outlet.. I don’t know how they keep their prices so low but my whole closet is full of their gear. Fast shipping and great prices. I would recommend to everyone!

Quick shipping!! Order husband shoes on July 3rd, shipped same day and received July 6th! Awesome seller and will buy again

I placed an order through their ebay store front. 5 days later they say item was mispriced, so they instead asked me to 'cancel' the order so that it doesn't look bad for them (and they get back their fees). Said for my trouble they would offer me 9% off... Wow, you are asking me to pay more than double what it was originally offered at. I responded to them that i still wanted the item and then was ignored. They just went ahead and cancelled my order and stated the reason that 'the buyer requested cancellation' - which was a lie to take away my ability to provide feedback on this transaction and violate ebay policy. Take business elsewhere.