GolfEtail.comReviews of golfetail.com

I purchased a set of irons from an ebay daily deal. The company messaged me 5 days later saying that they made a mistake and would like me to cancel the order and they will email me a coupon code to get the clubs for $599, which they said is a discount. The issue is that the clubs are listed on their website for $599, this in itself is deceptive. I replied to their message asking for a better resolution, even if it meant purchasing additional gear to help them offset some costs. Their response? Cancelling and refunding the order, stating that I was the one who requested the refund. This is NOT TRUE. I was not expecting them to violate ebays terms of use, and because of their fraudulent claim I now cannot leave feedback and they do not get a defect which hurts their seller status.

jimmy May 21, 2023 at 8:31:01 PM EDT I purchased two Range finders from GolfEtail.com on April 8th. However, one of them had a problem after one week. On April 19th, I contacted GolfEtail.com and received a replacement for one unit while returning the faulty one. And after one week, another unit also had an issue, so I contacted GolfEtail.com by phone. They said they would send me a return label, but I didn't receive the return label. On May 12th, I called them again, but until today, May 21st, I haven't received any return label or email. Please refund $48. GolfEtail.com June 9, 2023 at 6:50:48 PM EDT Multiple return labels have been sent to xxxx. We have just emailed you another label today 6/9/2023 to get both of these units back. Once the units are returned a full refund will be issued. This seller has never sent me return labels by mail or email. I filed a claim with PayPal, but it seems like the seller is waiting for the case to be closed. my case is closed 6/10/2023.

I placed an order online on May 22, 2023 for a brand new putter. I never received an email or text confirmation regarding it. However the money was taken out of my bank account. I have tried to call multiple times now. As a matter of fact, I have tried 8 times but the phone just keeps ringing and ringing. I have sent a request form to be contacted but I still have not been contacted. I just want to know the status of my order. Is that too much to ask?

Not will to stand behind products they sell. When contacted the Golfetail I was told “sorry”. Not willing to help at all.

Not sure what happened to the confirmation email but called their support line to check the status of my order and talked to Nate. He was outstanding and answered my questions in a positive and professional manner!

Easy to use and navigate their website, great brand name products with the best prices along with fast delivery. They offer every thing a golfer needs!

Quick and easy! Product as described and shipping was quick. A+

I recently purchased a “pre owned” taylormade driver and it was basically brand new. Still had the original cover. The box was mangled but the club was fine so lucky me I guess.