GolfEtail.comReviews of golfetail.com

Worst customer service I’ve come across with. Stay away from this company, you will only loose time and money purchasing something from them.

Great service, order showed up 2 days before scheduled delivery date. Great discount seller

I have purchased from this “company” several times with only minor challenges. My latest purchase included a mystery box of 2 shirts in size large. They arrived and are more like medium. I have tried to reach someone to help by email and messenger over 4 times and have not received any replies. Form for returns other website is not working. SAVE YOUR MONEY FOR RELIABLE SELLERS.

I have purchased merchandise from Golfetail since 2019, with multiple pages in my Order History. Additionally, I have referred countless golf Buddies to the site. Customer service was usually delayed, but eventually things were resolved. However, at the end of 2023, I attempted to clarify an email from them about a "store credit" due to a Flash Sale shortly after a purchase. I sent several emails, and tried calling as well. Needless to say, it is disappointing that I've yet to receive a response. They seem to forget it’s not about the next sale that keeps you in business, it's about the continued customer service quality.

Great company.. long time customer here. Always quick shipping and always find a great deal. Skip the bad reviews and give this place a try!

Ordered two pairs of skechers golf shoes. After wearing one pair for a couple of weeks I realized they were too large and decided to return the pair I had not worn. After finishing the return and getting the return shipping slip they deducted $16, which included a restocking fee, from my $47 original purchase price. Cheaper to buy locally and not get ripped off with non legit charges to return.

I received the golf shoes I ordered for my wife. They were shipped in the shoe box they came in- a piece of tape on the front and a label on top. the box of course was dented since they seem not to care about having repeat customers.I would suggest buying elsewhere, as I now will.

This is a hit or miss discount company. Have ordered many items, many have arrived without incident. Some items are very low quality if not named brands. My reason for writing is one of my last orders was listed as Brand Pebble Beach and when received was a discontinued brand I will not mention. When confronted, was given a dishonest answer, so will be a bit wary going forward ordering from them