Roddy
Very professional
Very professional, thoroughly explained options and in general kind and curteous!!! Good experience!!!
Response from GoldStar Trust CompanyJul 18, 2023
Thank you for the review!

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

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Investments & Wealth · The Woodlands, Texas
Excellent
795 approved reviews, newest moderated first
Roddy
Very professional, thoroughly explained options and in general kind and curteous!!! Good experience!!!
Response from GoldStar Trust CompanyJul 18, 2023
Thank you for the review!
Michael A. H.
Rep was very very helpful in helping us set up my wife's IRA account. We had problems setting up the user name and pass word and the young lady that helped us was persistent and together we got the job done. I think she needs a raise!!!
Response from GoldStar Trust CompanyJul 11, 2023
Thank you for the review!
Mark W.
Very professional and made the process simple. They made the transfer of money easy and then called explained the exact process. I was very pleased.
Response from GoldStar Trust CompanyJul 11, 2023
Thank you for the review!
Michael S.
The transaction experience was fine.
Response from GoldStar Trust CompanyJul 11, 2023
Thank you for the review!
RKM
The process of converting our IRA to gold/silver went well. They helped with all the forms and were available for questions.
Response from GoldStar Trust CompanyJul 11, 2023
Thank you for the review!
customer
Professional informative staff. Quick to find answers and respond to questions.
Response from GoldStar Trust CompanyJul 6, 2023
Thank you for the review!
Kay
The process was quick and easy. Just fill out the paperwork, and they get it done!
Response from GoldStar Trust CompanyJul 6, 2023
Thank you for the review!
customer
No communication and hard to get in touch with them. Forces all communication through website and does not assist in making sure you have everything that is needed. Customer Service is very poor.
Response from GoldStar Trust CompanyJul 6, 2023
Management will be reaching out to you.