customer
21 days for an IRA transfer request is…
21 days for an IRA transfer request is ridiculous in this age of electronic transfers.
Response from GoldStar Trust CompanyJul 6, 2023
Management will be reaching out to you.

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

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Investments & Wealth · The Woodlands, Texas
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795 approved reviews, newest moderated first
customer
21 days for an IRA transfer request is ridiculous in this age of electronic transfers.
Response from GoldStar Trust CompanyJul 6, 2023
Management will be reaching out to you.
customer
Ease of transferring an IRA from my bank to Goldstar, via Wesleyan Investment Foundation. Got email confirmation and hard copies in the mail in a timely manner. Competitive interest rates.
Response from GoldStar Trust CompanyJun 29, 2023
Thank you for the review!
JP A.
Easy and no stress transfers.
Response from GoldStar Trust CompanyJun 29, 2023
Thank you for the review!
William f K.
Trying to get a distribution for 10 days was promised it would be deposited to my checking account at another bank. WOW was I a fool to beleive it would happen . Sent emails to prez and other officers and guess what happened yup nothing Will try again on Monday
Response from GoldStar Trust CompanyJun 26, 2023
Apologies for the issues. We will be reaching out to you!
Matt
It went very smoothly, and your people understood what I was after.
Response from GoldStar Trust CompanyJun 26, 2023
Thank you for the review!
customer
Great communications and follow up! Thank you for a great experience!
Response from GoldStar Trust CompanyJun 26, 2023
Thank you for the review!
Kelly M.
It took too long to convert because I was never notified to call my previous account management company. Lack of communication is not a good thing
Response from GoldStar Trust CompanyJun 26, 2023
Apologies for the issues. We will be reaching out to you.
Scarpino
In the past many years, things have been unstable for me. Yes, I had some good and unexpected opportunities teaching at three colleges. But I ended up with multiple former employers. So I had a number of separate accounts that were just sitting there dormant, unattended, and in the hands of my former employers. Worse yet they were not growing. So I was very happy to have the help of Birch Gold and Gold Star, who both helped me to get these many accounts back under one source, in a secure place, with good advisors, and back under my control. Thanks, Chris Scarpino
Response from GoldStar Trust CompanyJun 26, 2023
Thank you for the review!