Gold Rush City is an exciting free to play social sweepstakes casino offering a wide range of casino-style games. You can play for free using Gold Coins and have the chance to win real prizes through our unique Sweeps Coins system.
Goldrushcity (goldrushcity.com) has 73 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
goldrushcity.com
Website
goldrushcity.com
Category
Gambling
Listed on Five Star Index
2026
About these reviews
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The company replied to 62% of reviews.
Latest
Most recent review: April 2026.
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I first deposited money in Goldrushcity but they did not deposit any money in my account. later when I contacted them they did not show interest in talking to me and at one point they blocked me without depositing money in my account. this is my very bad experience. I will tell everyone not to deposit money in this company. This is a bad company.
Response from GoldrushcityOct 27, 2025
hi amanda. i'm not sure what you are referring to. you can't deposit money into an account. you can only purchase coin packages and all gold coins and bonus sweep coins are immediately credited to your main GC and SC wallets. also, let me know who you were speaking to that didn't show interest and i'll look into it. finally, we don't have the ability to block anyone unless they are flagged as a fradulent player or they are violating our terms and conditions. anyway, if you send me your email address i'll be more than happy to help. thanks!
BW
Brandon Wise M.
Not paying tournament winners
I still have not received my prizes for winning the daily tournaments.
Like others have mentioned. They send the reward but when you click claim it says unavailable and disappears.
Customer support still has not responded.
2 weeks ago I received a response from a customer support ticket I created in July to give you an idea of how far behind this “company is”
If you have a problem on this site you will never be able to get it resolved lol
-wise man has spoken-
Response from GoldrushcityOct 20, 2025
brandon, can you please share your email address? we always give players' their prizes/rewards/etc. if there's an issue with you're having we'll be happy to look into it. thanks!
KM
Kevin M.
I paid $7.77 to enter a tournament that…
I paid $7.77 to enter a tournament that I got 7th place in and should have won 2000 sweeps coins but I got nothing just a message just saying we had trouble claiming your prize and then it disappeared I can't get a response from customer service so don't waste your money here like I did
Response from GoldrushcityOct 17, 2025
Hi Kevin. can you be more specific as to which tournament you placed in? send me your email and I'll check asap. prizes are paid within 24 hours of end of event. please respond so i can get back to you. thanks!
JS
Jake S.
got an email that said i had free play…
got an email that said i had free play go too the site no free play message support no response
Response from GoldrushcityOct 17, 2025
hi jake. can you please be more specific? what's your email address? once you send i'll check it out asap. thanks!
AT
Anjel T.
Playing a game of chance is a chance we…
Playing a game of chance is a chance we take but to straight up send emails containing free, unexpired bonuses only to click on link with nothing there but a gimmick to get you to buy packages is just straight up wrong. And illegal. Maybe.
Response from GoldrushcityOct 17, 2025
hi there. please be more specific about what your problem is and send me your email so i can look up your account. not sure what email or what unexpired bonuses you're referring to. in any case, we'll make sure you get everything that was promised to you as we do for every player. as soon as you send your email i'll look into it and get it resolved asap. thanks!
JS
Jessica S.
Goldrushcity.com is an exciting…
Goldrushcity.com is an exciting platform to play on with wonderful player promos.
DP
Daniel P.
Decent games and bonuses
Decent games and bonuses. Not as much hassle to purchase than not sweepstakes sites.
SN
Snapp
Only given half of purchase
Signed up, DL already verified, went to do first purchase offer for 10,000SC ($100 equivalent), didn't immediately credit, few minutes later only credited only 5,000SC. I made sure I didn't buy the wrong package either. The one with a double offer is 49.98, while the regular 1:1 is 49.99
2 business days later, and still no response, but they've verified my account. The credits are still in there, but I honestly don't want them at all. I want a refund. I didn't get what I paid for, simply put. I was due 10,000 SC ($100 equivalent) on purchase, even their transaction history for my purchase shows that, yet my account was only credited 5,000. Oddly too, I had just 2SC in there before the purchase, but that got deleted upon purchase. Super weird. In addition, their games selection is so small and their spin minimum is oddly really high. 50 to 60 cents a spin is the minimum. I see a likely scam forming in that first time signers don't get what they paid for, risk what they did get out of anger/stress, run it to 0, then later get a sorry and credit of the correct amount, all while they have to spin for an amount that's too large for their bankroll. Just a theory. Regardless, shoddy experience. No longer trust them with my info due to this experience and lack of response so far. You use bank account statement to verify so.. that's rather scary at the moment. We'll see how it turns out with the bank.
Reply: it isn't letting me reply to you on your comment. I have already emailed support 3 days ago. Regardless of whether it should happen or not, it did happen. It's from the same email as here. I'm not sure how to message you directly as I don't want to post my email publicly.
I agree that it's weird how that happened at all but technology isn't infallible. It does mess up. In addition, the 50$ worth was immediately played through and redeemable, which it shouldn't be. I played through it anyway.
Despite whoever replying here, even after 6 days, no support response. I simply gave up on it.
Response from GoldrushcityOct 16, 2025
Hi there. can you send me your email so i can verify your situation? i'll definitely look into it but from what you're describing, that series of events wouldn't be possible on our site. additionally we have hundreds of games and most of our games start at 20 cents and we don't require a bank statement. to verify your address we request either a utility bill or a bank statement. what you upload is up to you. anyway, please share your email and i'll take a look. any screenshots you have would be very helpful as well. send to [email protected]. thanks!