Erin
SCAM!!!!
Deposited and the very next day, the site was “down for maintenance” and now it’s gone. SCAM!!!!!!!

Gold Rush City is an exciting free to play social sweepstakes casino offering a wide range of casino-style games. You can play for free using Gold Coins and have the chance to win real prizes through our unique Sweeps Coins system.
Goldrushcity (goldrushcity.com) has 73 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Erin
Deposited and the very next day, the site was “down for maintenance” and now it’s gone. SCAM!!!!!!!
Travon C.
First I won over 200 dollars. I withdrew 100 to see if it would work and it wasn’t giving an option to upload my id. So I started freely gambling and lost the other 100. After that it gave me the option to upload my id. All my documents were verified and my withdrawal was approved. then I received an email saying I would receive my withdrawal in 2-5 working business days. It’s been about 6-7 and I haven’t received anything
Response from GoldrushcityMar 10, 2026
hi there. please email me directly at [email protected] and i'll be happy to help. we process redemptions within 72 hours of an approved redemption. but please note that if there are issues regarding your ID or Proof of Address, this could delay processing.
Seniortaaco
Absolute trash site. No response from support. I've bought multiple daily tournament packs and won first and still have yet to receive rewards. This platform needs to be shut down they just stealing money from customers its ridiculous that they have been allowed to run this long.
Response from GoldrushcityMar 10, 2026
hi there. we pay all tournament prizes within 24 hours of the end of the tournament. please reach out to me directly at [email protected] and i'll be happy to help in any way i can. thanks, rusty.
DaMia L H.
i havent won anything
Response from GoldrushcityMar 10, 2026
sorry about that. keep trying i guess. thanks, rusty.
Asya D.
I have been waiting and waiting for my verification to go through so that I can redeem. I have sent email after email asking for a status and all I get is a generic BOT response. I have NEVER had any issues with verification on any other sites. DO NOT RECOMMEND! Customer Service does not exist. Waste of time and money.
Response from GoldrushcityMar 10, 2026
hi there. please reach out directly at [email protected] and i'll take a look at your account if this hasn't already been taken care of. but i suspect it has because we don't use bots in customer support and unless there was/is an issue with your ID or Proof of Address document(s) you would have been paid. but again, please reach out and i'll take a look for you. thanks, rusty.
Tracy S.
This site is a scam. I had won $2,750 on it but they refused to accept my valid ID for days.
Response from GoldrushcityMar 10, 2026
hi there. please reach out directly at [email protected] and i'll take a look. we always pay valid redemptions so if there's an issue, we'll figure it out. thanks, rusty.
EA
Impossible to get ahold of someone on support, I have a withdraw pending for months, even after winning a prize on the leaderboard for $125 when I try to redeem it it just says error and goes away, this isn't the first time it's happened. All support does is mark the ticket solved without doing anything. I may just have to contact my bank to get it resolved
Response from GoldrushcityMar 10, 2026
hi there. please reach out directly at [email protected] and i'll take a look. but leaderboard/tournament prizes are paid within 24 hours. it seems that from your description you did get paid but weren't able to claim it? let me know and i'll take another look. thanks, rusty.
Ashley M.
I signed up and received the 500 SC and started playing. I ended up winning $2,200. I redeemed $999, and kept the rest till I received the first redemption. I had to email them for 2 months to get them to tell me I’m needed to make redemptions $500 or less. Meanwhile I made small 100 200 250 redemptions with the the other $1200 which they didn’t go smooth at all. I literally had to email them everytime because it was taking longer than a week or so. I think I maybe got 3 of them within a day or two. Start to finish it took over 2 months and maybe 30 emails. Horrible. And the whole two months I had that money on my account never received the daily bonus. And now it usually disappears before I see it or even play it. And it has taken that bonus right out of my account. It was a lot to get the money I won but I wasn’t going to give up. I will never put any of my money on goldrushcity
Response from GoldrushcityMar 10, 2026
hi there. sorry to hear about your experience. please note that we don't remove bonuses from anyones account nor will it ever simply disappear. regarding the issues with redemptions, we clearly stated that we require redemptions to be under $500 each for new players. but it sounds like you did finally get the correct redemption amounts submitted and you did receive all of your money. if there's anything i missed, let me know and i'll continue to investigate for you. thanks, rusty.