Thomas M.
The products are good but the customer…
The products are good but the customer service and the way they run the business is terrible. Email responses are extremely generic and come off as very disingenuous, when and if you get an email response. They say on their website 24 to 48 hours to fulfill products but consistently seem to wait days longer. There’s always an excuse as to why it’s taking longer, and that information always comes out after you’ve emailed them three times asking for an update. It’s just gotten to a point where it’s not worth ordering from them due to trust. My order was placed on July 2 and still has not shipped.



