GoldenhourhempReviews of goldenhourhemp.com

I ordered from them three different times the first time I was happy with the product except shipping took forever orders from them a second time the weed I brought was unsmokable for me and my friends throw it in the garbage literally then they have this 50% off sale so I ordered the same product I ordered the first time that I was happy with it was the glitter bomb hash this time they didn't send me the glitter bomb hash they sent me trash hash couldn't even give that s*** away I text them I received a text back 2 Days later saying they're sorry they can't do anything no exchanges or refunds on the 50% off sale even though I told them they didn't send me the glitter bomb hash that I ordered after 2 bad experiences out of 3 I washed my hands of them

The products are good but the customer service and the way they run the business is terrible. Email responses are extremely generic and come off as very disingenuous, when and if you get an email response. They say on their website 24 to 48 hours to fulfill products but consistently seem to wait days longer. There’s always an excuse as to why it’s taking longer, and that information always comes out after you’ve emailed them three times asking for an update. It’s just gotten to a point where it’s not worth ordering from them due to trust. My order was placed on July 2 and still has not shipped.

The company sent me a product that was old, dry, brown and nowhere near as described one one order. The worst product I have ever received from a hemp company. I threw it straight in the trash. Total waste of money. The next order I made, I had to cancel after a week as they never did ship it.

so i want to start this off with saying my order has been shipped and no not just a shipping label printed but the package actually received by usps. it took 9 days but after usps received it its says it should be here by the 25th. I will come back and edit once i receive what i ordered but until then they are getting a solid 2, only because i think some people jumped the gun by saying they were scammed.

1st time I ordered from them I get a message saying to allow more time i got it in about 8 days. This order i put in on Saturday and got an email today saying that they are waiting on stock. How do you sell someone something you dont even have thats not only bad business but it just makes you look bad in general. I already told them if they cannot have it shipped by 5pm tomorrow when the last time I can mess with my card until Monday im putting stop on it and just cancel my order. I have never ordered from a company who has said we dont have the stock in right now why the hell is it on your page if its not in stock. I will not be doing anymore business with this company if I were you I wouldn't either. Not to mention that I messaged them 3 mins after they emailed me and I won't hear anything from them for a couple days.

Package was lost, but marked delivered by USPS. After nearly two weeks of waiting and emailing customer service, the final verdict is that I just don't get to have my package. GoldenHourHemp refused any sort of accomodations that would help me recover my lost money or product. Very disappointed. Will be looking into different options, even if it costs more

Stop ordering. The last few months the delivery has gotten worse and worse. Now I've waited for an expedited order for a week with the website saying it's been shipped and USPS tracking says that the label was created on the 9th and it's waiting for the package. I've emailed the guy and gotten zero response, so I asked for a refund which I will get because PayPal is awesome 😎. But it's because of the law changes and these guys having no tegridy are jumping ship and robbing everyone they can on the way down. I'm trying to warn others. It makes zero sense because they've been great up until the last 3 orders. Slow to fill it even if you paid for next day shipping, it's the next day after it gets to the post office, not when you've ordered. Their website lists the company at 6911 NW 22nd st Suite C Gainesville, FL and looking at images it looks like an empty space with a garbage car backed in like a dope boy out front. I've been using Gold CBD at goldcanna.com as a backup but it sucks because they're looking low on stock. But it's good and cheap like it should be and they're on the other side of the country and without expedited shipping it's far faster than these people have been. Really low move to rip people off, not everyone writes complaints online like I do, some people write them other ways that are less desirable.

Useless customer service Got a pack lost in the mail, and they won't respond so I'll be finding somewhere better