GoldenhourhempReviews of goldenhourhemp.com

Won't refund order and I'm 17 years old.

Terrible company. My wholesale order was processing for 2 weeks and when it arrived all of the products were broken. Offered to send a replacement and haven’t heard about it in a month and a half. Wouldn’t recommend.

Literally the worst flower Ive ber paid for. They did us good for about a year. Then randomly send us one of the worst products I've ever seen. Brown, dry, seeds, stems. Its just old dried up grass, lol. Hopefully they'll make it right.

well placed an order about a month ago and it got pick up bye the postal service law enforcement. and ever since than Golden hour has trip over them self. they said i was going to get a new order but its 10 day now and still now and their customer service is a ( -5 Stars ) all over 60 dollars they do not care (BUYER BEWARE)

I placed an order on the morning of June 2nd. Like any customer, I was excited and a little impatient, so I checked the status the very next day. On June 3rd, the order still showed: "To be processed – Your order is waiting to be processed." That was the exact moment I started worrying. I sent two emails and received nothing but automated responses. Then I checked Trustpilot and discovered that this company has a 3.1-star rating, with many complaints specifically about slow shipping and poor customer service. Some customers reported waiting up to two weeks for their orders. At that point, I decided I didn't want to take that risk and tried to cancel my order. The problem? The system would not allow me to cancel it, even though it had not been processed or shipped. Once you place an order, you're apparently stuck with it. Shortly afterward, I received an apologetic email stating: "Please give us another 24–48 hours max to get your order out." Well, guess what? That message was sent three days ago. Today is June 8th. It has been six days since I placed my order, and it still has not shipped. What makes this even more frustrating is that we are located in the same state, only about five hours apart. Delays happen. I understand that. What I don't understand is making promises you don't keep and leaving customers with little to no communication. Potential customers, please be aware: based on my experience, this company does not keep its word regarding shipping timeframes. Shame.

I ordered 6 days ago and it still has a waiting fulfillment on the status and I know it don't take that long to make Rosin takes maybe a day or two

I have purchased from these folks 4 times and have been extremely pleased with everything. The product is exactly as advertised and the prices are unbeatable. The orders are filled and shipped quickly and the packaging is top notch. Plus a free gift. Win win

These guys used to be incredible. Though recently my opinion has changed. I ordered through them on May 22nd, . My package got stuck or lost in transit nearly a week ago now and I’ve been trying to get in touch with them for several days and I’ve received no response back from them. I know some companies aren’t quick with responses, but I’ve been a customer of these guys for over a year. Their customer support has ALWAYS responded within 24 hours. This delay is out of the ordinary for them. I do hope they rectify my issue soon or I’m gonna have to dispute the charge. It seems that with legal hemp going away in a few months, many companies seem to be dropping like flies and leaving all their customers who placed an order in limbo. Update 6/5/26 Still no response from them. At this point, I believe they are engaged in an exit scam with hemp becoming illegal in 4 months.