Gold and CherryReviews of goldandcherry.com

I just received my third Gold and cherry keyboard case! I had one for several years that I used on my smaller Ipad. When I upgraded to a 12.9 about 3 years ago, without hesitation, I bought another one. In the last month my keyboard began acting oddly. Customer support responded to my request by giving me instructions for resetting and reconnecting. While this worked for a few days, the problem began again (the “b” key would not work, the trackpad would not turn off, then, randomly the “b” would enter itself without hitting the key. Unfortunately it could not be repaired. The kind representative offered me a replacement and a discount which I accepted because regardless of this problem, this is still the best keyboard I have used. Just fyi, I bought and returned 3 others prior to choosing the keyboard for my first Ipad. I recommend that you buy this keyboard without any doubts!!!

Beware. This company is deliberately misleading in their policies and in their advertising. They scrub their social media (Facebook) site to eliminate any negative reviews. They state that they will "do their best" to cancel an order if you notify them quickly about it. In reality, they make no attempt at all to cancel an order. They double bill you for shipping, by making you pay for the shipping to and from on a returned order. Read other reviews, and you will see that they are also terrible about any warranty service. This company is essentially a scam, and it is a class action lawsuit waiting to happen. Also, their comments about asking negative reviewers to contact them are meaningless. They don't actually address any concerns directly. I've been in communication with them for a week, and they've never given me a straight answer yet.

The actual product held up to regular daily use for for less than 6 months, then my ipad started falling out of this case. I contacted customer support and was told that basically their 1 year warranty does not cover any moving parts, actually looking back at the email, their displayed 1 year warranty covers " nothing ". Such a disappointment, the product looked good to. But with no warranty covering minor fixes I give Gold & Cherry a huge 0. The worst company I've dealt with. Don't buy from this company as everything always breaks and they don't care. Regards, TS

My exchange was so easy and my company contact so helpful as I anticipate my new IPad keyboard/touchpad/swivel case in RoseGold….the color of LOVE💖🤩THANKS AGAIN 🤗

I received my initial delivery, but was missing one item. I contacted the support email and received a quick pleasant reply. The missing item was immediately rectified. Great care and service after the sale!

I am rarely mistaken when I say : I SMELL A RAT !!! In the past, I have purchased a keyboard from these people with no issues. This time, it’s a nightmare. It’s unfortunate that I did not read reviews here. I am having the same problem as another customer here, Mr. John Brooke. Purchased a keyboard on Jan 7th and it is defective not even 3 months later. There are letters that do not work, and there is flickering on the screen, the keyboard streams over letters on its own ; it has a mind of its own. I am being told the following : that the limited warranty does not cover defects, which is false, and that I cannot send the keyboard back because it would cost too much !! Their proposition to me is to buy another at 1/2 price !!!!??? I have been taken for « stupid » before, but this beats the contest !! It is obvious that their company has cut corners on the quality of their product and that customers will be bearing the pains of it. I will NOT help and I will spread the word of this illicit policy to EVERYONE I KNOW. If there is ONE thing I cannot stand, it is dishonesty and it has to be flushed out of our system. Let’s start HERE !!!

I placed an order with and incorrect shipping address. Customer service worked fast and proficient at making sure the correct address was used. Less than 8 hours later, everything was taken care of. Great customer service!! Thank you!!

Part of iPad keyboard quit working. Gold&Cherry tech staff worked me to try to get it working. But when they couldn’t, they pointed me to a deal for a one. They were great. Thanks