Gold and CherryReviews of goldandcherry.com

Ihave had two of these Ipad cases, and they have both failed. There has been zero response when I sought help from the company, but rapid response when I wanted to buy again. The concept is good, but the weight of the finished product is prohibitive, the internal electronics are prone to failure due to flawed mechanical design and execution. Bottom line, do not touch this company with a 10 ft pole. You will get greater satisfaction if you just take the purchase price in cash, buy the equivalent value in bird seed and throw it into the air.

Zero if I could They sent what I paid for to the wrong place in Florida not even close to address I gave them .. support will not answer my numerous emails Please help somebody it was like 200$ I can’t get a refund what do I do ? We should be able to file a lawsuit against this fraudulent company

The keyboard case I received was just a tad off so my iPad wouldn’t fit. I immediately reached out to G&C for support, and they basically came to the conclusion that I ordered the wrong size for my iPad, which I confirmed with them my size, make and model, which should fit what I ordered. They have refused to respond after that, basically stealing my money! What a deceptive crappy company, with ZERO customer service or support! DO NOT BUY FROM THEM!!!

I ordered an iPad case with keyboard for $169.90 on 1/20/2025. on 3/4/2025 I received a very nice email telling me my shipment was lost in transit, a replacement would be sent right away and offering some gifts. I responded. Nothing. On 4/13/2025 I sent an email nothing received: ship or refund me. They have stopped responding or replying, As of today (4/11/2026) I'm still waiting and getting nothing in response.

Never received my product, but they took my money! It has almost been a month and I can’t get customer service to get back to me. I have sent numerous emails!

Do not order from this company, it is definitely a scam. I ordered the iPad case that fits 11-inch iPads, except it doesn't fit the new 11-inch A16. I have emailed their customer support using the support@goldandcherry . com email (spaces added due to Trust Pilot rules) address but get an 'Address Not Found' reply. There is no phone number and no other apparent way to contact them to request a refund.

I’m not happy about leaving this review. The product is actually pretty good. The customer service is the worst Ive ever seen. Bought one a couple years back and loved until the battery stopped charging and it was worthless. Zero response from customer service. Stupidly I bought another and just got to use on recent trip. Same model IPad Air. To say it doesn’t fit would be understatement. Like a fat guy in little coat. I’m not going to even bother with customer service. Just tossed before it damaged my iPad. Clearly mentioned my model before I bought. This is how companies fold. You had a loyal buyer but no chance. Should have known buying something on FB. Keep my money. Lost my business. Hope this review helps other. Very short sighted because product is decent when it works.

I wouldn’t give any stars if possible! I purchased an iPad keyboard case that was a fraction of an inch too small, even though I ordered the case that was supposed to fit my iPad model and size. I contacted their support via email, to which they responded that I may have ordered the wrong case, and I replied with the model number and size of my iPad. Tgecresponded asking for the model number (that I just supplied to them), so I answered again with the model number. From that moment forward, they ghosted me. I am astounded at their cavalier attitude and dismissive treatment, as this is the fourth iPad keyboard case I have purchased from them over the years. GREED has replaced customer service at Gold&Cherry! Buyer beware, and hope you don’t need support if you purchase anything from this grifting company!