Gold and CherryReviews of goldandcherry.com

I was really excited about this iPad cover, but I'm so disappointed that it didn't work for me. My iPad fell because the holders weren't secure. When I contacted the company to share my experience, there was no resolution. I ended up having to buy another case to protect my iPad. This was their resolution but why would I want another case that didn't work. We can provide you with a new item at a 50% discount.

The case (my second one) did not fit my new iPad. I returned it. After the suggestion was made, I put the refund on hold pending the new case becoming available. It's taking a little longer to have the finished product, so I eventually asked for a refund and the support team were very responsive and timely.

Waiting for CS response. My iPad Air M2 doesn’t fully fit securely into the case. Not sure if item is defective or not. Hoping CS will respond soon.

Customer service was very quick in responding to my issues. I had an issue with m on/off button not working properly. They quickly sent me a replacement. The replacement is working perfectly. Plus my mouse and pen are also working great.

Amazing company and products. Customer service is phenomenal. Very responsive and helpful. I highly recommend Gold & Cherry.

Rapid response, by a real person. Who quickly escalated the problem for technical evaluation. Quick confirmation that they problem required product replacement. Received the replacement quickly , and am back up in running - the Gold & Cherry keyboard is a major tool in my daily life. When it didn’t work, I couldn’t work. Now its back, and I’m happy .

This company is a fraud. They advertise high end products but in fact have a cheap product with the worst customer returns in the business. They will do anything to keep from a refund. I just received a $360 case that had broken keys. They will not accept back until I send it off to repair the keyboard. I wish I’d read reviews before buying. Also, when they do accept a product back,they are punitive and do not give you a full refund

I wish I could give them no stars. This company was a total rip-off in my experience. Their $179.90 iPad Pro keyboard and cover was shabby, and when I asked to return I, I got a complicated set of packing instructions. I returned it within the timeframe, paid an additional $16.32 to have it delivered by UPS, It was accepted by "Anthony", but then radio silence on disposition of my refund. It is now late May 2024. Two follow up emails resulted in nothing, Their phone number goes nowhere. If I had the time, I'd drive to Pennsylvania and beat on their door. What a bunch of crooks.