GoKarts USA®Reviews of gokartsusa.com

I ordered a golf cart on June 4th and it was supposedly ready to ship on June 16th--two weeks later—even though it was vehicle in stock. I still cannot verify that it actually shipped. A short response from the help center said the ETA was probably mid-July! They wanted my money right away with a wire from my bank yet I can’t get in contact with anyone live at customer service. If you sent thousands of dollars to buy a product, you should be able to get in touch with someone to discuss the arrival of your product, or how about even a thank you for ordering? I’ve sent emails with questions regarding my order, tracking number and ETA only to receive a cryptic one-liner that never answers any of my questions. It’s now June 26th, and I still have no idea what day the vehicle will arrive.

The motor cracked with in less then 3 rides Email and have yet got a answer back

Received my New Blue Trailmaster MB200-2 yesterday! Wow.. its as good as all the you tubers say it is! I sure wish I would have ordered two of them!!! I will be ordering again from GoKartUSA! Great Job! Thank You!!!

So many frustrations. We ordered this mostly assembled and paid the extra $100 dollars. When it came it was in the original crate and we had to do everything! There is no phone number to reach out to talk to. There were no directions on assembly. There were broken parts. Very disappointed.

The shipment was very very smooth. Thank you

Order #20208975 Never received my order. I have emailed and tied to call and can’t get through to anyone. I have no clue what’s goin on with my order. Login credentials aren’t working. I’m left with no choice but to call my credit card company and dispute the charges. Super unprofessional. This is my first time ordering from Go Kart USA and it will be my last.

If I could give negative stars, I would. DO NOT BUY FROM THIS COMPANY!!! They respond before you send your money, once they have it, nothing. No product, no response, no update or tracking info....NOTHING. We purchased 2 UTVs for our business and sent them over $8600. Avoid this company at all cost! Go somewhere reputable, this place is not!

My purchase arrived on time and complete. When assembling the go kart I noticed one side of the roll cage would not seat properly and it was because the weld was of poor quality and went spilled in to the area where it would sit. I then looked at the rest of the kart and noticed alot of welds were of poor quality, I hope the kart lasts. After fully assembled I went to start the kart and had some trouble and after trouble shooting the matter found out the fuel filter was clogged, I was able to clear it and the kart now works fine. I question the longevity of the kart but I feel like it's a get what you pay for situation.