GoKarts USA®Reviews of gokartsusa.com

Order Details Order Number: 20209602 Order Date: 6/10/2020 12:20 PM Shipping Method: Residential Delivery Tracking Number(s): 770977705602 Saia Freight Product Information Product Name Monster Dog II Mini Bike, 6.5hp, Torque Converter, Disc Brake 1st Color Choice: Black Part No. TM-MB200-2 1 Had to meet the delivery truck at a parking lot about a half a mile away from my home... semi couldn't make it to my home. Accepted the crate even though the crate frame had been damaged by a forklift during shipping. Reported the damage to both the shipper & Go Karts USA. Was surprised to find that the Mini Bike was made in CHINA! Opened the bent crate and assembled the bike. Found no actual damage to the mini bike itself! Filled the gas tank & road it around my neighborhood with total satisfaction! Thanks glad I didn't refuse receipt due to shipping damage! (btw took the bent steel crate framing & made a shelf out of it over my work bench)

Not sure yet if this is a real place I have been waiting on my order for over 2 months. I would not recommend this place to anyone. I cant even find a phone number to call them. And they will not respond to my emails

Bought an Apollo 110cc dirt bike. The engine is fine but the transmission binds and locks up. Tried calling for support and to order parts and nobody ever picks up or returns calls. Have less than 10hrs on the bike and it was driven by a 8 year-old at 20 mph.

Ordering was easy (just pay attention to slight differences in products) but due to COVID shipping was slower than normal. And of course we were impatient due to excitement. But the Go Kart is awesome! We ordered ours partially assembled so the little assembly that was left for us was easy and manageable. My wife actually put it together and left the initial fluid changes and start up to me. Our son absolutely LOVES it and so do we!

Great prices, bike came as described. Will definitely order from here again!

I recently purchased a mini bike and the kill switch does not shut the mini bike off. I have contacted them on two separate occasions with no return contact from them.

I was looking to purchase a scooter from them. I tried contacting them to verify the availability. Over the course of a few days I've tried their fake live chat (which is just an A.I. bot), texting and emailing.....CRICKETS and more CRICKETS. I guess I'll take my business elsewhere.

By far the worst company and experience in 30 years. Contacted GoKartsUSA through their text service since they dont have a phone number to call about ordering an item, turnaround time and to make sure it was available before I sent over 4000 dollars. I was told 1 to 2 weeks to ship and instead of an answer about availability, I get told to check the "active inventory list" atop their webpage. I did this, and saw the item was in stock. So I placed my order, and waited a couple days to be told that I have to wire transfer the money to them instead because 4000 dollars is too much to make a purchase on a card with them. Transfer was done the next morning and the following day the order went to "fulfillment in progress" which means its prepping for shipping according to their website. Fast forward over a week, I send a support ticket to see where the item is. I get a reponse over a day later saying that it will be 1 to 2 weeks out, after previously giving me the same answer. After I ask for more information, a day later I get another response saying they are out of stock and wont be avaiable for a month and a half. Unacceptable. I asked for a refund of my money and how long it would be to receive my refund. I was told 24-48 hours so I waited 48 hours, 4 days, a week, now here at 2 weeks and I have yet to see a penny back into my account. Im not sure how this company is still in business. Awful would be a compliment to them and a 1 star review is being generous. Trust everyone elses negative reviews, they are correct. STAY AWAY.