Godiva is listed under Candy & Chocolate.
Godiva (godiva.com) has 134 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Candy & Chocolate · Easley, South Carolina
Excellent
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Excellent
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Excellent
Candy & Chocolate · Austin, Texas
Excellent
134 approved reviews, newest moderated first
Mary W.
Got Chocolate Cherries from Godiva as a gift for Christmas. Open box , and cherries were in a Plastic Bag, and then a Hard Plastic Box.. Entire plastic bag, and Container were VERY STICKY, even Hard Plastic Box inside. Checked Chereies inside and several were smashed. very disappointed.
Uvindu A.
Ripoff don't gift this to people chocolate pretzels are stale. Barely has anything actually in it and just a bunch of fancy packaging and way overpriced this company should be ashamed.
Andy D.
I ordered a box of chocolates on 12/14 to be gifted to someone for it to be delivered before Christmas. 11 calls later, and hours of wasted time and stress, I finally got them to send it out and it was delivered on 12/30. I was subject to excuses, lies, rudeness, confusion. I have never experienced anything like that before. I will never order anything from these scammers ever again.
marlon
Godiva is a huge load of crap with a fool for a ceo. There is much better chocolate. Poor quality at an over inflated price. It’s time the public started to vote with their dollars and put poor operators like this out of business. I ordered chocolate when delivered they were stale and all sunken. Don’t bother trying to contact them they never reply. Koko black and haigs which is Australian owned is by far superior
Sam N.
I ordered two boxes of chocolate on Dec 16 with two days shipping. I thought I would get it before Christmas. Nope!!! I called them on the 23 and they told me to wait because they would not ship during the weekend. I waited and waited and Christmas came and no chocolate delivered. I contacted them in the 28 and they resent the products. I am ok that they resent the products but I am pissed off because they was not arrived before Christmas as promise.
Chris D.
Received chocolates as a present. Tasted good but way too much plastic. 2 layers of plastic seemed very redundant.
Albert
Same as everyone, placed order 10 days ago and guarantee delivery before christmas eve. Keep asking for 2 days, no exactly reply, just saying there were still 2 more day.... Cant believe they can deliver on time and customer service are lack of information, BAD. It is a gift to a client, VERY DISAPPOINED. Will not purchase again.
Thomas Y.
No return call backs for a week. Do not buy anything from this company if you expect any customer service.