go2bank.comReviews of go2bank.com

I called them multiple times over two weeks they didn’t answer. They wouldn’t transfer me to dispute anything. I was calling to dispute a transaction, and Oscar completely ignored the situation and said it was not allowed for me to record the conversation, my conversation with the bank, and refused to file a dispute on my behalf.

This bank is absolutely ridiculous!!!!! I had an overdraft protection up to 200$ and they are telling me that because i have negative balance of 60$ they can’t give me overdraft.. absolutely disappointed about this bank cause they are really trying my patients do not highly recommend using these bank because your waisting time and money and its a shame !!!!

It’s a trash card/bank to use. I used one of the cards and it took forever for my direct deposits to go through. I called the support number yesterday and was “helped” by someone named Oscar. He was really rude to me and told me excuses on why the deposit wasn’t going through and still didn’t get anything done. I wouldn’t recommend using GO2Bank. It’s an outdated system with very much needed updates.

Forget it. I signed up for direct deposit from my employer and when it came to pay day...no direct deposit/no money. I checked with my employer and they assured me it went through on their end. Then, I phoned Go2bank. They informed me that it could take 1 to 2 weeks for the money to in AT THEIR END! They're holding my hard-earned money!!! I asked to speak with someone who could help me further and was assured this was their policy and after the first direct deposit the balance would go in each time I am paid. I can tell you as soon as the money goes into my account it's coming out and into a REAL BANK not some fly by night company that has no direct line to someone in this country, rather than either India or the Philippines. They're cooked and I'm done with them. Heed my advice. Oh! Don't forget...everytime you go to one of the stores that you where you can add cash to your card they charge you $4.95 (CVS).

This bank sucks how the hell do they offer overdraft protection up to 100 then charge me 15.00 for a 7.99 charge that overdraft the account 10.00 then they say you have to get account back to 0 in 24 hours what kind of crap is this then I get a charge for 49.99 which I know nothing about I declined it they automatically lock the card and I have to wait 2 weeks to get new card for to Walmart with some barcode to get my money off the card I hate this bank wish I would have read reviews first I'll be closing this account as soon as I get my next deposit tonight and they get their money I had a bank account with chime and navy federal credit union which offered the same thing and all they did was take the money you overdrawn out if next deposit these people are crooks

I recently reported that my expartner fraudulently took money out my go2bank account so I reported and had the account closed and restricted they gave me a refund reference number but when I contacted them regarding the status of my refund check it said I had a balance of $13 from my greendot card how is this possible and the dispute department claim my phone e number is not associated with my account after I gave them all the proper information and emailing them my identification and showing proof of my mailing address I was then hung up on after I repeatedly told the the correct phone number

This company is part of Walmart debit card also. First of all they don't speak English at all. Can't talk to nobody in California at supposably dispute office. Had some dating company take 900 dollars In one month they charge 39.00 a mth these jokers sided with this company. I think they are involved with this company or they are this company in stealing funds government needs to shut this place down do not use these jokers

I would give a no star review !! I tried and access MY money and I could not. GO TO can kiss my A**!!! MY MONEY yet couldn't use it. I would never recommend anyone to use this bank or cad to ANYONE !!!!