go2bank.comReviews of go2bank.com

Bank won't dispute my money they told me have company refund money they are not refund my money banks needs dispute money

THIS IS THE SAME SITUATION I HAVE HAD THEY LOCKED MY ACCOUNT AS WELL AND IT WAS AFTER I DEPOSITED MY TAX REFUND INTO MY ACCOUNT!!!! NEED HELP!!! AFTER TALKING TO CUSTOMER SERVICE AND EVERYONE GAVE ME TE SAME BS!! WHO CAN I TALK TOO????

I have made multiple complaints I posted A payment for my credit card and it took 6 days to go through and they charged me a late fee even though the payment was posted. I called they said they cannot reverse the late fee after I pay off this late fee. Coincidentally it was when I paid off my entire statement. They are just trying to squeeze money from you. I will be closing my account. I know you're seeing all the reviews already for this place do not use it. They are literally a scam.

Scammers took funds from my PayPal account and transferred the money to this bank. After looking into it any fraud or scanners use this bank to hide their money. Stay away from this so called bank!!!!

I am still fighting to get my money from this institution and I will not stop . You cannot even speak to a human being! And forget any type of actual service. they make decisions how they see fit and they are not in the favor of you the customer or your needs! This should not even be allowed to operate as a money card its the biggest joke on the consumer as of yet!! DO NOT USE THIS AGENCY FOR ANYTHING!

been using this bank for only 2 months and have experienced many negative issues. Their marketing points are untrue and misleading. They advertise use of an overdraft fund up to $200 for emergencies. You can read their supposed benefit package and marketing points and you will see it does not not explain that a $15 charge per transaction will be applied to your total overdraft limit. So depending on how many transactions and fees are applied, you may only receive half or so of this “benefit “ because the rest goes to the bank and is applied towards your total benefit amount. They also will not allow you to draw out any part of this fund with your debit card. They would lose millions on overdraft charges. The customer is not allowed to decide for themselves how best to handle their emergency overdraft benefit. I had 3 conversations on chat this evening trying to get some of these overdraft charges reversed. It was extremely frustrating. I was told over and over they could not reverse these overdraft charges because they were “valid.” The first two representatives hung up on me by abruptly disconnecting the chat. The third one referred me to a higher level and said they would call within 24 hours to discuss this. I was told the same thing yesterday and the call was not returned. I certainly won’t hold my breath for this one, either. I plan to report this bank to the Banking Commission for misleading and untruthful practices. Do NOT use this bank!! It takes forever to get through their bot to talk to a real person because it hangs up on you over and over. Their chat system is the same. You cannot transfer money outside the bank to another account anywhere. Your money is essentially tied down only to them. You can receive money but can only move money to another Go2 customer. There is not even one good point I can make about this bank. They should not be allowed to call themselves a bank. They should be listed as a payday loan. I give them the lowest possible rating. One is too high. I will cancel this account at the end of the month and stop all my direct deposits. They refused to help me by reversing an overdraft fee and I have absolutely no use for them.

They are scammers they took my whole social security check stay away

Do not go to this bank Go to netspend. Do not got to Go2bank took my paycheck. Won't let me reset my password. Then tell me i have to wait 2 days just to get a response. Meanwhile your holding ny paycheck. I'm getting a lawyer is is unacceptable.