go2bank.comReviews of go2bank.com

They have customers that constantly try to scam us by impersonating one of my organization's employees. I called customer service several times to alert them of this, but could never get through to a human being. This is corporate negligence at its finest, and they are complicit in the impersonation and attempted fraud as far as I'm concerned. They clearly don't care who their customers are; they're just trying to meet some sort of account quota.

I should have read the reviews before opting for direct deposit of my checks. This bank changed my PIN number and then told me that I must have entered it incorrectly. I had to use credit to get my gas. Then, when I tried to change the pin in the app and online, it said there was an error and to try again later. I switched my check to another bank very quickly.

Yo Go2Bank how yall still open wit all this shady shit they takin money like its free I tried gettin my 5 bucks back and they just actin dumb sayin maybe they give it back but never did wasted my cash app sent money there with no askin me which card I wanted bruh they just trap you wit fees like they waitin for u to slip this whole thing is a scam if u care bout your money stay way from Go2Bank they dont care bout nobody just wanna steal your cash and mess wit you real bad worst experince ever

DO NOT USE GO2BANK!!! BEWARE THEY DO CHARGE YOU A MONTHLY FEE AND THEY ALSO TAKE MONEY FROM YOU TO SEND MONEY AND THERE CUSTOMER SERVICE IS HORRIBLE!! ILL BE MAKING A COMPLAINT WITH THE CFFB AND EVERYONE ELSE!!! I’m going to make it my mission to help people from being scammed by this terrible company!

Worst online experience I've ever had. I'm not generally the type to take the time to rate a company's policies or customer service, but this so-called bank is the scourge of the internet. Way past unhelpful, downright rude and a product that malfunctions for hundreds of users. Take my advice, go elsewhere.

I would rate my experience as a zero, but that’s not even available, but I have my tax check come to a go to bank card. I went out of town. I use my card in Chicago and they said that they tried to contact me and I didn’t answer they permanently blocked my card. I have over 20 K in my account with no access to it and no one at customer service could give me a straight answer. They kept giving me the runaround. So I finally got in touch with the fraud department. Someone said they will get back in touch with me. Nobody have contacted me in over 60 days. I think they should pay everybody interest on their money if they hold it they asked me to send over my state ID, my Social Security card and my bank statement to prove my identity. I sent all through the items along with my tax return showing that the amount that was putting in my account, they told me that my ID which is a state ID with the new logo on top was fraudulent. This is unacceptable. This bank keeps everybody money and you cannot get a refund on it. I think everybody that uses this bank should call the Better Business Bureau and report them not only. Did they keep my money. The customer service sucked. I don’t even think they know who they work for. If you have money and you want it to be on a card use chime use chime at least they won’t keep your money.

I simply REFUSE to use online banking. Just go to your own bank, it is safer. Unless you live under a rock, you know online financial dealings are subject to fraud. Don’t be lazy!

If someone hacks your account there is no way you can access your money that's left on your card they DO NOT CARE ABOUT YOU AN ACCESSING YOUR OWN F...... MONEY THIS IS A PROBLEM WHEN YOU GOT BILLS TO PAY AN YOUR MONEY IS TIED UP WITH GO2BANK YOU ARE NOT ABLE TO GET IT WHY...IDK BUT THIS IS UNACCEPTABLE WHEN I HAVE MONEY AN HAVE TO WAIT BECAUSE OF THERE negligence and being unable to adapt to customers so they're able to access their remaining money they claim barcode works but let me tell you it doesn't tried it five different times two different Walmarts so I hope this message reaches everybody not only to go bank but Better Business Bureau and the internet and I will be posting it Instagram Facebook all of that