GlossierReviews of glossier.com

The products are very nice and useful. Even though the price is higher than the price, its quality is international.

Hands down the best customer service I have received. I’ve ordered from Glossier for years and will continue to do so. Love the new stretch foundation.

Went into Glossier’s shop today in Covent Garden . The guy in there helped both my friend and I. Mentioned that my niece had wanted her name on her bag previously as it had my name on it instead and he kindly gave me a lip balm to give me brownie points with my niece. Such a lovely kind gesture. 10/10 service

I have honestly never left a review before but feel compelled to do so today. I am 64 yrs young. Throughout my whole life I have had oily skin and still do to this day! I also have hooded eyes. During my entire adult life I have tried to find an eyeshadow that would last all day on my oily, hooded lids. I have tried every eyeshadow and every primer know to man ( lol) and nothing worked until I found Glossier’s lidstar at my local Sephora. I am so incredibly happy with this product. It stays on my lid for up to 12 hrs with no primer needed. I have blue eyes and fair skin and use the colour Cub. I absolutely love it and am thrilled that I have finally found a long lasting shimmering eyeshadow that helps my eyes to pop behind my glasses. I won’t think twice about buying other eye colours and products from Glossier’s range. Thank you Glossier.

Awful service. Ordered something that I NEEDED to have by Friday (yesterday) and according to the tracking that would be the latest it would arrive. It arrived in Ireland and was through customs by Sunday but every day this week it said it would be delivered before the end of the day but never arrived. Towards the end of the week I was in a lot of contact with the shipping company and the depot even called me and promised it would be delivered Friday. I told them if it’s not here by friday evening it can be returned to sender as I won’t need it after that. Friday comes and I speak to three different people one of who was called Jean or June (not sure the other names) who all told me it was out for delivery. They said the driver would call me with a time, he never did, they said the depot would call me within an hour, they never did. I said I am sitting at the door waiting for it to arrive is it definitely coming today I really need it and was told to wait a bit longer it would definitely come. Surprise surprise it never came. Now it can be returned to sender and I won’t be using this company again.

I ordered from glossier and my courier sent my parcel to the wrong address, when I got into contact with customer services Jess was so lovely and resolved the issue straight away :)

I have used the lip balm for many years, it was the best balm, so why have they changed the formula!! It now leaves your lips drier than they were before using it, so unfortunately I will not be a customer anymore. Why change a product that was already a best seller ...so it can become vegan! Bye bye Glossier!

I used to love Glossier's brand but I don't know if it's just me, it seems like everything on this website now jumped an extra $5~7. While I understand inflation, this is a tremendous amount to the point where I felt like it's straight up price gouging. Despite that, I ended up purchasing their Ultralip product and discovered the cap for the lipstick is so loose, it falls off in my bag constantly causing smudges and stains then I have to clean my bag. Even the most minute tug causes the cap to fall off. I'm disappointed to know I paid their higher prices and ended up with a product that seemingly has inferior packaging. As said, I used to love Glossier but with the current prices, there's other brands I could try for the same or less.