GlobeInReviews of globein.com

I have been a member for a year now and so far I haven't had any problems. Of course I have had shipments come late, but that is all due to COVID. I've gotten some really nice items that I wouldn't have found anywhere else and I like that I am helping women in other countries make a living.

So, I never write reviews and even with bad reviews, I typically give the business the benefit of the doubt, but this is actually too much. I first subscribed in September 2020 and was set to receive my first box in October. It never came. I received notification that the box I had selected had issues with the items getting to their warehouse on time to be shipped out and they notified me it would be delayed. With COVID, it seemed like a valid excuse and I was very much ok with the delay. I set up my November subscription and waited for both boxes. In late November, I had yet to receive my October box and had been notified that the same issue was happening for my November box. I was prompted to select another themed box, which I did. Again, with COVID, I assumed that they were having difficulties receiving items. By late November, I was notified that I had received credits for my October box and my November box because both were not going to be delivered. I decided to use these credits in their Artisan Shop. I placed my order on November 24. On April 1st, 2021, as I write this review, I've received 2/4 items. The latest item I received was sent to me severely chipped. I only believe that it was sent this way because within the box, no chipped off pieces were found. I will say that I did receive the December box in late January, to my shock, and it was beautiful. It was exactly what I had wanted. However, with the experiences I had with not receiving items, having a very difficult time cancelling my subscription, and then having to reach out to support twice, both experiences took them over two weeks to respond, I cannot say that GlobeIn was at all a good experience or recommend them in anyway. The idea of a fair price subscription box is great, however, they are not executing it well at all and I'm honestly disappointed that I still have more credits that I need to spend here.

I found this company and instantly fell in love. I bought a 1 year subscription. I'm a single mom in grad school so I'm broke, and this was definitely meant to be a little monthly reward for me. I was heartbroken when I read the reviews. I definitely can't afford to just throw money away on a scam and I was skeptical. I made my first selection and waited. I got an email about shipping and it said it included my box, plus the bonus gift for a year subscription. When it arrived, it was just the bonus gift... no box. I reached out to customer service and still haven't heard back from them... but my box arrived today! Yall the products are beautiful. I absolutely love them all just like I knew I would. This is a small company, and they are sourcing stuff from all over the world... during a global pandemic. I'm sure that is difficult at best. I'm so glad I gave them a chance though! I'm super happy with them, even with the extra couple of weeks I had to wait for my full order.

I received a six month subscription as Christmas a gift. In January I couldn’t decide between two boxes so selected one and ordered the other as an add-on. Due to world-wide shipping delays, I didn’t receive my first shipment until the beginning of March. Well, it was definitely worth the wait! Amazing quality products. My February box arrived mid-March and again I was impressed. Can’t wait for my next box to arrive! I also reached out to customer service twice, the first time my reply came after a week and a half, the second time I had an answer back in a couple days with a few back and forth emails the same day. Very impressed with the improvements to customer service over the past month and a half.

My first package arrived. Love the items I got. Very elegant. Love supporting others. Love unoque things!!!

This company is a scam. Their customer service is horrendous. Do not expect a response for at least two weeks, if you ever receive one. The only way I've ever received a reply is taking action through my credit card company. I was excited to support their mission but it has been a complete nightmare and I have yet to receive all the products I've ordered. You're better off using a box like CAUSEBOX if you want to support a box with a great mission. GlobeIn has been a complete disaster and has not been worth the stress.

My experience with customer service has been limited as, until covid, I had encountered no problem. I recently placed a market order which I did not receive. The email exchange was prompt, pleasant and successful. Thanks.

They have wonderful items, but communication is lacking. When I signed up, was suppose to get 2 free wine glasses, never did, then renewal hits without warning, while still waiting on last box to even ship plus an add on order I did. Why would the subscription renew before the other was even fulfilled. I would have renewed IF it were done after completion of the first subscription. I really would have like to have gotten the 2 free wine glasses for signing up, but oh well..Like I said they have wonderful items and I really enjoyed and liked my boxes, but they need to work on replying to the customers, took me over a week to even make sure my subscription went through when I did it, and I was upset when the renewal was done without a heads up, like an email saying Hi Donna it's time for renewal, you will be automatically charged, etc etc. instead of me noticing $144 out of my account and still waiting for the first subscription to be completed and fulfilled. All and all I still give 5 stars like I said I did really enjoy my boxes.