GlobeInReviews of globein.com

Terrible customer service. Items don't arrive they were great until they moved to some warehouse they gave me credit in form of a gift card l used to buy 68 dollars worth of wine glasses that never arrived to my house FedEx is handling the claim GlobeIn won't respond the glasses weren't delivered to me we have security cameras with time stamps GlobeIn has done nothing to remedy the situation lm out 68 dollars and no product. Before the move the operation was great l loved everything. If you have an issue it takes 2 weeks for a response if you get one which usually states for you to describe your situation again. That's not a resolution. Shipping is important and timely service with issues of shipping very important. If a carrier delivers to the wrong place then GlobeIn should work with the carrier as they have insurance to get the items refunded instead GlobeIn does nothing the care is lacking. They block anyone on Facebook from making any comments negative they block you as a user to further comment yet they leave consumers waiting and further punished them by no response. So if you don't run into an issue they would be ok but if you do you won't get resolution or products and lose hard earned funds. This isn't just me they lost a good customer from me cause they don't honor the purchase or deliver the goods but the money is kept nor do they do anything to rectify the situation its the epitome of terrible service with 0 care to make things right. Sad.

GlobeIn offers highly unique and beautiful products from artisans around the world that I would not have the time to seek out on my own. As an American that has lived overseas and served in humanitarian aid roles, I appreciate the opportunity to support individuals from around the world in earning a sustainable income. Excellent packaging and phenomenal customer service!

I have been a subscriber for 7 months and have always been thrilled with my boxes and add on’s. My friends have been so happy with their gifts.

I’m giving Globein four stars because I do think they are trying to fulfill orders even with the COVID challenges. I did have something weird show up on my account and I received an answer to my inquiry in less than 24 hours. I think the last year has been so challenging for everyone. But I do think they’re trying. I’ve enjoyed my boxes so far. I think just a little patience is needed.

Overall, I'm pretty happy with Globein. I know some people have had issues with breakage but every package I've gotten has been wrapped really well. Customer service sometimes takes a while but they have always fixed my issues. I have found the products to be worth whatever hassle I have to deal with. They have had some weird shipping issues (incorrect invoices, wrong products delivered) but CS had been helpful in sorting those out.

I’ve had a subscription for about a year. I love it! Beautiful, good quality products and story on vendors are great. I enjoy seeing the pieces in my home and look forward to more boxes. I do wish they had more choices. A lot of it is central to kitchen eating which is great but can only use so much of that! They just did “beauty” themed boxes I really enjoyed. Hope for more of these choices in the future

I've been a subscriber for a few years and have enjoyed the products, the artisan stories, customer service, the delivery and the overall experience. There have been timeline delays due to COVID but the company has been upfront about it plus it's literally a world wide pandemic.

I am still giving this company a chance. I have NOT recieved hundreds of dollars worth of add ons I ordered. Customer service is slow currently. I just don't know if I would recommend currently. I will update later.