GlobeInReviews of globein.com

I tried GlobeIn because I liked the idea of fair trade artisan goods. My first month I picked a box and two add-on items. I received the add-on items but never got the monthly box. I contacted customer service and was told it was a split shipment and my box would be coming. I picked a box the 2nd month and it arrived as scheduled but I still hadn't received the first box. The 3rd month one of my items arrived broken and it was replaced promptly with another broken bowl. And I still hadn't received my first box. At this point I was disgusted and requested a refund. I was told I would get $203 back in 10-14 days. No credit appeared so I had to dispute it with my credit card company. Although I think this is a good cause I would not recommend this subscription service.

It's now been 5 months since I placed an order and they still have no idea when it will be shipped out. I love the idea of this company and some of their products but waiting over 5 months to receive items is absurd with no update. You either have the products or you don't. Send them. And I'm tired of the same generic email from Kathy every time saying they don't have an update and they're sorry. Don't waste your money people there's other similar companies out there like this. I work in eCommerce and have seen a ton.

I do not see the artisans getting much of the money. I would like to see the $$ breakdown and how this helps rather than takes advantage of artisans. The products are nice but ***outrageous prices for the higher income folks buying, some likely 100 times higher than they cost in the places they are made. We were also surprised by the auto-renewal, my kids got the 3- month subscription and had to pay for 6 months before they were able to cancel. I feel this company promotes colonialist type status quo rather than actually lifting artisans. Just be honest. *Don't use the small print to extend subscriptions.* If you hadn't had might still be supportive.

I have not received my first box yet, but have ordered some of the extra items that were on sale. I absolutely love the wind chime I got. The glasses are fun and a nice addition to my kitchen. I think the prices are decent and shipping is prompt. Looking forward to my box! It was hard to pick one as there were so many things I would like to try

I haven’t received a box yet but have ordered hand blown glassware and have loved them both. Thank you so much GlobeIn!

I have loved the 3 boxes I have gotten. I went ahead and subscribed for 6 boxes, believing that I would get the 2 wine glasses they were advertising as free for joining. However, by clicking a wrong button somewhere, I failed to qualify for the glasses, and I am still quite angry about that. I received no help from customer service, being first told that I would indeed receive them, and then being told I had talked to a "new employee" who had "been mistaken." I will not be renewing even though I have liked the products.

The reason I only am giving 4 stars instead of 5 is because of they length of time it takes to receive their boxes. I do love their products they are great quality. I have only experienced a few broken pieces which they replaced fairly quickly. I do think they are a little pricey but it is for a good cause. I also think their site for shopping needs improvement. They have lost some sales from me because it canceled my orders when I returned to addons to see it I wanted something else. I hope they fix this problem so the artisans don’t lose more sales. I am sure that it wasn’t only me that this has happened to. The site is very confusing!!!

I am thrilled with my purchases from Globein.! First let me say that I am a buyer that places orders for specific items. I have not registered for monthly packages or bundles. The items I have purchased are the hand blown glassware. The wine glasses, stemless wine, etc. The quality is excellent. I purchased some ocean swirl and colorful and they are beautiful! The shipments arrived very quickly, packing was good and no damage. I just wish they offered the water pitcher/vase in the ocean swirl too! I have it in the colorful and it is great as a wine carafe.